# Salesforce Field Service vs Webfleet Logbook

The clearest difference is review sentiment: Salesforce Field Service at 21% against Webfleet Logbook's 5%. Salesforce Field Service also leads on update cadence (every 3 weeks vs every 2 months). Webfleet Logbook's advantage is iOS requirement (15.1 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce Field Service ships an update every 3 weeks, Webfleet Logbook every 2 months. The most recent releases landed on November 5, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | Salesforce Field Service | Webfleet Logbook |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (21K ratings)](https://appshunter.io/ios/app/salesforce-field-service/id1163307568/reviews)** | — |
| Number of ratings | **21K** | — |
| Positive reviews | **21.1% of reviews** | 4.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 516 MB | 60 MB |
| Requires iOS | 18.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [Webfleet Solutions B.V.](https://appshunter.io/developer/966849179) |

## What reviewers say

### Salesforce Field Service

[App page](https://appshunter.io/ios/app/salesforce-field-service/id1163307568)

Empower your mobile workforce with a comprehensive field service management solution. Improve issue resolution with offline capabilities, real-time collaboration, and access to critical information. Streamline workflows, manage inventory, and capture proof of service on the go.

**Highlights:** Offline-first design, Real-time collaboration, Inventory management, Customer signature capture, Service report generation, Barcode and QR code scanning, Asset service history

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and fast
- 👍 User-friendly interface
- 🚀 Convenient mobile app
- 👍 Helpful for field service workers

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- ⏱️ Slow and unresponsive
- 🔍 Difficult to navigate and find information
- 🔋 High battery consumption
- 🤖 Poor integration with other systems

**Reported bugs**

- Login issues and frequent sign-outs
- Syncing problems and data loss
- Barcode scanning not working properly
- Compatibility issues with newer iOS versions

**Requested features**

- Add search functionality
- Improve offline capabilities
- Integrate with more mapping/navigation apps
- Allow bulk photo uploads
- Enhance calendar and scheduling features


### Webfleet Logbook

[App page](https://appshunter.io/ios/app/webfleet-logbook/id1471125563)

This app simplifies mileage logging for drivers, allowing them to easily record trip details like purpose and mode. It provides feedback on driving style and ensures GDPR compliance for privacy.

**Highlights:** Automated mileage logging, Trip detail recording, Driving style feedback, GDPR compliant, Multi-driver support, Trip history and maps

**In-app purchases:** none


## Frequently asked questions

### Is Salesforce Field Service free?

Salesforce Field Service is free to download, with no in-app purchases.

### Is Webfleet Logbook free?

Webfleet Logbook is free to download, with no in-app purchases.

### Do Salesforce Field Service or Webfleet Logbook have ads?

Neither Salesforce Field Service nor Webfleet Logbook shows ads.

### Which is updated more often, Salesforce Field Service or Webfleet Logbook?

Salesforce Field Service ships an update every 3 weeks, and Webfleet Logbook every 2 months. Most recently, Salesforce Field Service was updated on November 5, 2026 and Webfleet Logbook on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*