# Salesforce Field Service vs Pro

The clearest difference is rating: Salesforce Field Service at 4.6 against Pro's 3.4. Salesforce Field Service also leads on update cadence (every 3 weeks vs every 8 months) and ratings volume (21K vs 163). Pro's advantage is review sentiment (54% vs 21%) and iOS requirement (13.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce Field Service holds the better App Store score, 4.6 against 3.4. That said, the two scores are not equally well evidenced: Salesforce Field Service has 21K ratings behind it against 163, so its average is the more settled of the two. Written reviews complicate that: 21% of Salesforce Field Service's written reviews are positive against 54% of Pro's, so the app with the better star average is not the one people write more warmly about.

Salesforce Field Service ships an update every 3 weeks, Pro every 8 months. The most recent releases landed on October 19, 2026 and October 17, 2026 respectively.

## The numbers

| Metric | Salesforce Field Service | Pro |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (21K ratings)](https://appshunter.io/ios/app/salesforce-field-service/id1163307568/reviews)** | [3.4 (163 ratings)](https://appshunter.io/ios/app/pro-vue/id1474046607/reviews) |
| Number of ratings | **21K** | 163 |
| Positive reviews | 21.0% of reviews | **54.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 8 months |
| Monetization | Free | Free |
| Size | 516 MB | 133 MB |
| Requires iOS | 18.0 | **13.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [Scott Mcquarrie](https://appshunter.io/developer/1474046606) |

## What reviewers say

### Salesforce Field Service

[App page](https://appshunter.io/ios/app/salesforce-field-service/id1163307568)

Empower your mobile workforce with a comprehensive field service management solution. Improve issue resolution with offline capabilities, real-time collaboration, and access to critical information. Streamline workflows, manage inventory, and capture proof of service on the go.

**Highlights:** Offline-first design, Real-time collaboration, Inventory management, Customer signature capture, Service report generation, Barcode and QR code scanning, Asset service history

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and fast
- 👍 User-friendly interface
- 🚀 Convenient mobile app
- 👍 Helpful for field service workers

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- ⏱️ Slow and unresponsive
- 🔍 Difficult to navigate and find information
- 🔋 High battery consumption
- 🤖 Poor integration with other systems

**Reported bugs**

- Login issues and frequent sign-outs
- Syncing problems and data loss
- Barcode scanning not working properly
- Compatibility issues with newer iOS versions

**Requested features**

- Add search functionality
- Improve offline capabilities
- Integrate with more mapping/navigation apps
- Allow bulk photo uploads
- Enhance calendar and scheduling features


### Pro

[App page](https://appshunter.io/ios/app/pro-vue/id1474046607)

This surveillance software enables live video streaming, recording, and playback. It supports remote playback, snapshots, and PTZ control, leveraging Apple Push Notification service for alerts.

**Highlights:** Live video stream, Video record and playback, Video remote playback, Snapshots, PTZ control, Apple Push Notification service support

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 📹 High-quality video and clear camera feeds
- 🎨 User-friendly interface and easy navigation
- 🌙 Excellent night vision capabilities
- 🔍 Good zoom functionality
- ⚙️ Comprehensive feature set and controls

**What reviewers complain about**

- 🔴 Frequent 'Offline' status messages
- 📱 Poor iOS 18 compatibility issues
- 🐛 App crashes and freezes regularly
- ⚠️ Unreliable remote playback functionality
- 📡 Inconsistent connection stability

**Reported bugs**

- iOS 18 landscape rotation not working without menu access
- Remote playback non-functional after iOS 18.3.2 update
- Multiple users cannot view live feeds simultaneously
- App shows offline despite cameras being online
- Notification delay settings not functioning

**Requested features**

- Apple TV compatibility for big screen viewing
- Ability to pause notifications for specific cameras
- Text message notification alerts
- Camera sensitivity adjustment via mobile app
- User account management through app


## Frequently asked questions

### Is Salesforce Field Service free?

Salesforce Field Service is free to download, with no in-app purchases.

### Is Pro free?

Pro is free to download, with no in-app purchases.

### Which has better reviews, Salesforce Field Service or Pro?

Salesforce Field Service is rated higher. Salesforce Field Service averages 4.6 out of 5 from 21K ratings, while Pro averages 3.4 from 163 ratings.

### Do Salesforce Field Service or Pro have ads?

Neither Salesforce Field Service nor Pro shows ads.

### Which is updated more often, Salesforce Field Service or Pro?

Salesforce Field Service ships an update every 3 weeks, and Pro every 8 months. Most recently, Salesforce Field Service was updated on October 19, 2026 and Pro on October 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*