# Salesforce Field Service vs MobilePro

The clearest difference is review sentiment: MobilePro at 71% against Salesforce Field Service's 21%. MobilePro also leads on iOS requirement (15.0 vs 18.0). Salesforce Field Service's advantage is rating (4.6 vs 3.6) and ratings volume (21K vs 91). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce Field Service holds the better App Store score, 4.6 against 3.6. That said, the two scores are not equally well evidenced: Salesforce Field Service has 21K ratings behind it against 91, so its average is the more settled of the two. Written reviews complicate that: 21% of Salesforce Field Service's written reviews are positive against 71% of MobilePro's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 30, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | Salesforce Field Service | MobilePro |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (21K ratings)](https://appshunter.io/ios/app/salesforce-field-service/id1163307568/reviews)** | [3.6 (91 ratings)](https://appshunter.io/ios/app/mobilepro/id1481407191/reviews) |
| Number of ratings | **21K** | 91 |
| Positive reviews | 21.1% of reviews | **71.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Monetization | Free | Free |
| Size | 516 MB | 453 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [Fieldpoint Service Applications Inc.](https://appshunter.io/developer/922060694) |

## What reviewers say

### Salesforce Field Service

[App page](https://appshunter.io/ios/app/salesforce-field-service/id1163307568)

Empower your mobile workforce with a comprehensive field service management solution. Improve issue resolution with offline capabilities, real-time collaboration, and access to critical information. Streamline workflows, manage inventory, and capture proof of service on the go.

**Highlights:** Offline-first design, Real-time collaboration, Inventory management, Customer signature capture, Service report generation, Barcode and QR code scanning, Asset service history

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient and fast
- 👍 User-friendly interface
- 🚀 Convenient mobile app
- 👍 Helpful for field service workers

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- ⏱️ Slow and unresponsive
- 🔍 Difficult to navigate and find information
- 🔋 High battery consumption
- 🤖 Poor integration with other systems

**Reported bugs**

- Login issues and frequent sign-outs
- Syncing problems and data loss
- Barcode scanning not working properly
- Compatibility issues with newer iOS versions

**Requested features**

- Add search functionality
- Improve offline capabilities
- Integrate with more mapping/navigation apps
- Allow bulk photo uploads
- Enhance calendar and scheduling features


### MobilePro

[App page](https://appshunter.io/ios/app/mobilepro/id1481407191)

This app provides mobile solutions for field service technicians, installers, and project managers. Access critical job information, manage appointments, and record details like expenses, photos, and signatures. It works online or offline, integrating seamlessly with field service management software.

**Highlights:** Access work orders and service calls, Manage appointments and daily schedules, Record parts, expenses, and photos, Capture customer signatures, Offline access to critical information, Integrates with Fieldpoint service management software

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 👍 Intuitive interface
- 👍 Great for workflow
- 👍 Seamless processes
- 👍 Saves time

**What reviewers complain about**

- 🐛 Fails to sync constantly
- 🐛 Not user friendly
- 🐛 No notifications for assigned tickets
- 🐛 Difficult to install/find
- 🐛 Pure confusion, difficult to navigate

**Reported bugs**

- App fails to sync constantly
- No notifications for assigned tickets
- App does not install under the name MobilePro
- App keeps loading and loading until timeout
- App randomly crashing, users need to uninstall and reinstall

**Requested features**

- Ability to view today's work orders closed on the same day
- More robust system for scaling up
- Remove vacant fields to improve clarity
- Make check-in and check-out times readily available after the fact
- Improve the built-in invoicing function


## Frequently asked questions

### Is Salesforce Field Service free?

Salesforce Field Service is free to download, with no in-app purchases.

### Is MobilePro free?

MobilePro is free to download, with no in-app purchases.

### Which has better reviews, Salesforce Field Service or MobilePro?

Salesforce Field Service is rated higher. Salesforce Field Service averages 4.6 out of 5 from 21K ratings, while MobilePro averages 3.6 from 91 ratings.

### Do Salesforce Field Service or MobilePro have ads?

Neither Salesforce Field Service nor MobilePro shows ads.

### Which is updated more often, Salesforce Field Service or MobilePro?

Salesforce Field Service ships an update every 3 weeks, and MobilePro every 3 weeks. Most recently, Salesforce Field Service was updated on October 30, 2026 and MobilePro on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*