# TK vs HEK Service

The clearest difference is ratings volume: TK at 1.2K against HEK Service's 2. HEK Service's advantage is rating (5.0 vs 4.8). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HEK Service holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: TK has 1.2K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 72% of TK's written reviews are positive against 78% of HEK Service's.

TK ships an update fortnightly, HEK Service every 3 weeks. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | TK | HEK Service |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (1.2K ratings)](https://appshunter.io/ios/app/tk-app/id1163694230/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/hek-service-app/id1287511413/reviews)** |
| Number of ratings | **1.2K** | 2 |
| Positive reviews | 72.4% of reviews | **77.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 546 MB | 583 MB |
| Requires iOS | **18.0** | 18.6 |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 12+ | 12+ |
| Developer | [Techniker Krankenkasse (TK)](https://appshunter.io/developer/355493231) | [HEK - Hanseatische Krankenkasse](https://appshunter.io/developer/1287511412) |

## What reviewers say

### TK

[App page](https://appshunter.io/ios/app/tk-app/id1163694230)

Manage your health insurance digitally. Upload receipts, view sick notes, and track fitness for bonus points. Securely communicate with your provider and access your health data.

**Highlights:** Digital receipt uploads, View sick notes, Secure messaging with provider, Digital bonus program, Fitness tracking via Apple Health/Fitbit, Access to health data (TK-Safe)

**In-app purchases:** none

**What reviewers like**

- 🚀 Excellent app for English speakers
- 🚀 Excellent customer service
- 👍 Easy to use and intuitive
- 👍 Comprehensive features
- 👍 Smooth and fast

**What reviewers complain about**

- 🐛 Compatibility issues with older devices
- 🐛 Synchronization problems with Apple Health
- 🐛 Login and activation issues after updates
- 🐛 Buggy submission of sick notes
- 🐛 Incomplete English translations

**Reported bugs**

- Login issues after updates
- Incompatibility with older devices
- Synchronization problems with Apple Health
- Errors when submitting sick notes
- Incomplete English translations

**Requested features**

- English language support for all features
- Integration with more fitness tracking apps
- Larger QR code display in wallet for easier scanning
- Ability to view and manage bonus program details
- Improved data synchronization and real-time updates


### HEK Service

[App page](https://appshunter.io/ios/app/hek-service-app/id1287511413)

Access customer service and manage your health information on the go. This app allows you to scan and upload documents, request certifications, and communicate with support through various channels. It offers basic and smart versions, with an optional add-on for personal health data management.

**Highlights:** Scan and upload documents, Request membership certifications, Access health hotline and services, Secure messaging and chat, Manage personal health data, View medical history and prescriptions

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is TK free?

TK is free to download, with no in-app purchases.

### Is HEK Service free?

HEK Service is free to download, with no in-app purchases.

### Which has better reviews, TK or HEK Service?

HEK Service is rated higher. TK averages 4.8 out of 5 from 1.2K ratings, while HEK Service averages 5.0 from 2 ratings.

### Do TK or HEK Service have ads?

Neither TK nor HEK Service shows ads.

### Which is updated more often, TK or HEK Service?

TK ships an update fortnightly, and HEK Service every 3 weeks. Most recently, TK was updated on September 22, 2026 and HEK Service on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*