# Virtual Assist vs ADAS CoPilot™

The clearest difference is rating: ADAS CoPilot™ at 5.0 against Virtual Assist's 2.1. ADAS CoPilot™ also leads on iOS requirement (9.0 vs 15.0). Virtual Assist's advantage is ratings volume (279 vs 1) and update cadence (every 2 months vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ADAS CoPilot™ holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Virtual Assist has 279 ratings behind it against 1, so its average is the more settled of the two.

Virtual Assist ships an update every 2 months, ADAS CoPilot™ every 5 months. The most recent releases landed on September 23, 2026 and September 14, 2026 respectively.

## The numbers

| Metric | Virtual Assist | ADAS CoPilot™ |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (279 ratings)](https://appshunter.io/ios/app/virtual-assist/id1165464136/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/adas-copilot/id1536559899/reviews)** |
| Number of ratings | **279** | 1 |
| Positive reviews | 15.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 5 months |
| Monetization | Free | Free |
| Size | 50 MB | 62 MB |
| Requires iOS | 15.0 | **9.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Allstate Insurance Company](https://appshunter.io/developer/318394321) | [Summit Mobile Solutions, Inc.](https://appshunter.io/developer/336200963) |

## What reviewers say

### Virtual Assist

[App page](https://appshunter.io/ios/app/virtual-assist/id1165464136)

Connect instantly with service representatives through video chat for faster assistance. Share video to show issues and communicate face-to-face without needing appointments. Utilize your device's camera and flashlight for clear communication.

**Highlights:** Instant video chat with representatives, Share video to show damage, Face-to-face communication, Switch between front/back cameras, In-app flashlight control

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick connection to representatives when available
- ⏱️ Fast claim processing for successful interactions
- 📱 Convenient remote inspection without in-person visits
- 👍 User-friendly interface when functioning properly
- 🎥 Video call capability for damage assessment

**What reviewers complain about**

- ⏳ Extremely long wait times (hours) to connect
- 📞 Representatives frequently don't call back
- 🔌 Poor connection quality and frequent disconnections
- 🎥 Low video quality making damage assessment difficult
- 🚫 App frequently crashes or freezes

**Reported bugs**

- App crashes immediately on iOS
- White screen when selecting service type
- App freezes during profile setup
- Video call disconnects without reconnection option
- 5G network compatibility issues

**Requested features**

- Appointment scheduling capability
- Email or phone-based claim submission alternative
- In-person adjuster inspection option
- Better app branding to identify it as Allstate service
- Offline functionality or image upload without video call


### ADAS CoPilot™

[App page](https://appshunter.io/ios/app/adas-copilot/id1536559899)

Access comprehensive ADAS system knowledge, repair procedures, and OEM information instantly. Streamline research, improve accuracy, and boost productivity for automotive businesses. Generate detailed inspection reports for clients.

**Highlights:** ADAS system identification, Component location details, Calibration requirements, Access to I-CAR RTS information, ALLDATA repair procedures, OEM position statements, ADAS inspection report generation

**In-app purchases:** none


## Frequently asked questions

### Is Virtual Assist free?

Virtual Assist is free to download, with no in-app purchases.

### Is ADAS CoPilot™ free?

ADAS CoPilot™ is free to download, with no in-app purchases.

### Which has better reviews, Virtual Assist or ADAS CoPilot™?

ADAS CoPilot™ is rated higher. Virtual Assist averages 2.1 out of 5 from 279 ratings, while ADAS CoPilot™ averages 5.0 from 1 ratings.

### Do Virtual Assist or ADAS CoPilot™ have ads?

Neither Virtual Assist nor ADAS CoPilot™ shows ads.

### Which is updated more often, Virtual Assist or ADAS CoPilot™?

Virtual Assist ships an update every 2 months, and ADAS CoPilot™ every 5 months. Most recently, Virtual Assist was updated on September 23, 2026 and ADAS CoPilot™ on September 14, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*