# Virtual Assist vs All Star Core App

The clearest difference is rating: All Star Core App at 4.3 against Virtual Assist's 2.1. All Star Core App also leads on iOS requirement (13.0 vs 15.0). Virtual Assist's advantage is ratings volume (284 vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

All Star Core App holds the better App Store score, 4.3 against 2.1. That said, the two scores are not equally well evidenced: Virtual Assist has 284 ratings behind it against 6, so its average is the more settled of the two.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 24, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | Virtual Assist | All Star Core App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (284 ratings)](https://appshunter.io/ios/app/virtual-assist/id1165464136/reviews) | **[4.3 (6 ratings)](https://appshunter.io/ios/app/all-star-core-app/id1593254587/reviews)** |
| Number of ratings | **284** | 6 |
| Positive reviews | 15.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 50 MB | 111 MB |
| Requires iOS | 15.0 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Allstate Insurance Company](https://appshunter.io/developer/318394321) | [All Star Auto Lights, Inc.](https://appshunter.io/developer/1593254589) |

## What reviewers say

### Virtual Assist

[App page](https://appshunter.io/ios/app/virtual-assist/id1165464136)

Connect instantly with service representatives through video chat for faster assistance. Share video to show issues and communicate face-to-face without needing appointments. Utilize your device's camera and flashlight for clear communication.

**Highlights:** Instant video chat with representatives, Share video to show damage, Face-to-face communication, Switch between front/back cameras, In-app flashlight control

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick connection to representatives when available
- ⏱️ Fast claim processing for successful interactions
- 📱 Convenient remote inspection without in-person visits
- 👍 User-friendly interface when functioning properly
- 🎥 Video call capability for damage assessment

**What reviewers complain about**

- ⏳ Extremely long wait times (hours) to connect
- 📞 Representatives frequently don't call back
- 🔌 Poor connection quality and frequent disconnections
- 🎥 Low video quality making damage assessment difficult
- 🚫 App frequently crashes or freezes

**Reported bugs**

- App crashes immediately on iOS
- White screen when selecting service type
- App freezes during profile setup
- Video call disconnects without reconnection option
- 5G network compatibility issues

**Requested features**

- Appointment scheduling capability
- Email or phone-based claim submission alternative
- In-person adjuster inspection option
- Better app branding to identify it as Allstate service
- Offline functionality or image upload without video call


### All Star Core App

[App page](https://appshunter.io/ios/app/all-star-core-app/id1593254587)

This app provides insurance-quality recycled, remanufactured, and aftermarket auto lights, mirrors, and wheels for foreign and domestic vehicles. It offers significant savings for body shops and insurance companies, aiming for reliability and exceptional customer service.

**Highlights:** Recycled, remanufactured, and aftermarket auto lights, Aftermarket side mirrors and wheels, For foreign and domestic vehicles, Savings for body shops and insurance companies, Nationwide delivery, Reliable product delivery

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Virtual Assist free?

Virtual Assist is free to download, with no in-app purchases.

### Is All Star Core App free?

All Star Core App is free to download, with no in-app purchases.

### Which has better reviews, Virtual Assist or All Star Core App?

All Star Core App is rated higher. Virtual Assist averages 2.1 out of 5 from 284 ratings, while All Star Core App averages 4.3 from 6 ratings.

### Do Virtual Assist or All Star Core App have ads?

Neither Virtual Assist nor All Star Core App shows ads.

### Which is updated more often, Virtual Assist or All Star Core App?

Virtual Assist ships an update every 2 months, and All Star Core App every 2 months. Most recently, Virtual Assist was updated on October 24, 2026 and All Star Core App on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*