# Virtual Assist vs Arity Preview

The clearest difference is rating: Arity Preview at 4.0 against Virtual Assist's 2.1. Virtual Assist's advantage is ratings volume (284 vs 1) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Arity Preview holds the better App Store score, 4.0 against 2.1. That said, the two scores are not equally well evidenced: Virtual Assist has 284 ratings behind it against 1, so its average is the more settled of the two.

Virtual Assist ships an update every 2 months, Arity Preview every 3 months. Both last shipped on October 24, 2026.

## The numbers

| Metric | Virtual Assist | Arity Preview |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (284 ratings)](https://appshunter.io/ios/app/virtual-assist/id1165464136/reviews) | **[4.0 (1 ratings)](https://appshunter.io/ios/app/arity-preview/id6742512874/reviews)** |
| Number of ratings | **284** | 1 |
| Positive reviews | 15.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 50 MB | 57 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [Allstate Insurance Company](https://appshunter.io/developer/318394321) | [Arity](https://appshunter.io/developer/1067021751) |

## What reviewers say

### Virtual Assist

[App page](https://appshunter.io/ios/app/virtual-assist/id1165464136)

Connect instantly with service representatives through video chat for faster assistance. Share video to show issues and communicate face-to-face without needing appointments. Utilize your device's camera and flashlight for clear communication.

**Highlights:** Instant video chat with representatives, Share video to show damage, Face-to-face communication, Switch between front/back cameras, In-app flashlight control

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick connection to representatives when available
- ⏱️ Fast claim processing for successful interactions
- 📱 Convenient remote inspection without in-person visits
- 👍 User-friendly interface when functioning properly
- 🎥 Video call capability for damage assessment

**What reviewers complain about**

- ⏳ Extremely long wait times (hours) to connect
- 📞 Representatives frequently don't call back
- 🔌 Poor connection quality and frequent disconnections
- 🎥 Low video quality making damage assessment difficult
- 🚫 App frequently crashes or freezes

**Reported bugs**

- App crashes immediately on iOS
- White screen when selecting service type
- App freezes during profile setup
- Video call disconnects without reconnection option
- 5G network compatibility issues

**Requested features**

- Appointment scheduling capability
- Email or phone-based claim submission alternative
- In-person adjuster inspection option
- Better app branding to identify it as Allstate service
- Offline functionality or image upload without video call


### Arity Preview

[App page](https://appshunter.io/ios/app/arity-preview/id6742512874)

Explore real-world driving data and insights to enhance mobile applications. This app showcases how mobility data can power predictive analytics and safety features for businesses. Gain hands-on experience with use cases relevant to insurance, retail, and more.

**Highlights:** Driving data capture, Real-time crash detection, Driver safety features, Predictive route analysis, Interactive use case examples

**In-app purchases:** none


## Frequently asked questions

### Is Virtual Assist free?

Virtual Assist is free to download, with no in-app purchases.

### Is Arity Preview free?

Arity Preview is free to download, with no in-app purchases.

### Which has better reviews, Virtual Assist or Arity Preview?

Arity Preview is rated higher. Virtual Assist averages 2.1 out of 5 from 284 ratings, while Arity Preview averages 4.0 from 1 ratings.

### Do Virtual Assist or Arity Preview have ads?

Neither Virtual Assist nor Arity Preview shows ads.

### Which is updated more often, Virtual Assist or Arity Preview?

Virtual Assist ships an update every 2 months, and Arity Preview every 3 months. Most recently, Virtual Assist was updated on October 24, 2026 and Arity Preview on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*