# Virtual Assist vs PDF Scanner App

The clearest difference is in-app purchases: Virtual Assist at none against PDF Scanner App's 3. Virtual Assist also leads on device support (3 vs 1) and iOS requirement (15.0 vs 26.2). On price and ads there is nothing between them.

Both are free to download. PDF Scanner App sells 3 in-app purchases, starting at $4.99 per 7 days. Virtual Assist asks for nothing beyond the download.

## The numbers

| Metric | Virtual Assist | PDF Scanner App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.1 (279 ratings)](https://appshunter.io/ios/app/virtual-assist/id1165464136/reviews)** | — |
| Number of ratings | **279** | — |
| Positive reviews | 15.4% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | — |
| Monetization | Free | — |
| Size | 50 MB | 2 MB |
| Requires iOS | **15.0** | 26.2 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Allstate Insurance Company](https://appshunter.io/developer/318394321) | [Apphaze](https://appshunter.io/developer/1856021247) |

## What reviewers say

### Virtual Assist

[App page](https://appshunter.io/ios/app/virtual-assist/id1165464136)

Connect instantly with service representatives through video chat for faster assistance. Share video to show issues and communicate face-to-face without needing appointments. Utilize your device's camera and flashlight for clear communication.

**Highlights:** Instant video chat with representatives, Share video to show damage, Face-to-face communication, Switch between front/back cameras, In-app flashlight control

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick connection to representatives when available
- ⏱️ Fast claim processing for successful interactions
- 📱 Convenient remote inspection without in-person visits
- 👍 User-friendly interface when functioning properly
- 🎥 Video call capability for damage assessment

**What reviewers complain about**

- ⏳ Extremely long wait times (hours) to connect
- 📞 Representatives frequently don't call back
- 🔌 Poor connection quality and frequent disconnections
- 🎥 Low video quality making damage assessment difficult
- 🚫 App frequently crashes or freezes

**Reported bugs**

- App crashes immediately on iOS
- White screen when selecting service type
- App freezes during profile setup
- Video call disconnects without reconnection option
- 5G network compatibility issues

**Requested features**

- Appointment scheduling capability
- Email or phone-based claim submission alternative
- In-person adjuster inspection option
- Better app branding to identify it as Allstate service
- Offline functionality or image upload without video call


### PDF Scanner App

[App page](https://appshunter.io/ios/app/pdf-scanner-app-scan-docs/id6789351395)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Weekly - No Page Limit | $4.99 | per 7 days |
| Monthly - No Page Limit | $9.99 | per month |
| Yearly - No Page Limit | $39.99 | per year |


## Frequently asked questions

### Is Virtual Assist free?

Virtual Assist is free to download, with no in-app purchases.

### Is PDF Scanner App free?

PDF Scanner App is free to download, with in-app purchases available.

### Do Virtual Assist or PDF Scanner App have ads?

Neither Virtual Assist nor PDF Scanner App shows ads.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*