# XCARET! vs Palace Resorts

The clearest difference is monetization model: Palace Resorts at free against XCARET!'s free with in-app purchases. Palace Resorts also leads on review sentiment (35% vs 23%). On price, rating, ratings volume and update cadence there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for XCARET! against 4.6 for Palace Resorts. Both are backed by a comparable volume of ratings — 6.5K and 18K respectively. Written reviews are what separate them: 23% of XCARET!'s written reviews are positive against 35% of Palace Resorts's.

XCARET! ships an update fortnightly, Palace Resorts every 10 days. The most recent releases landed on September 26, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | XCARET! | Palace Resorts |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (6.5K ratings)](https://appshunter.io/ios/app/xcaret/id1165654955/reviews)** | [4.6 (18K ratings)](https://appshunter.io/ios/app/palace-resorts/id1411599607/reviews) |
| Number of ratings | 6.5K | **18K** |
| Positive reviews | 22.7% of reviews | **35.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 10 days** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 344 MB | 377 MB |
| Requires iOS | 17.0 | **16.6** |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | +4 | 12+ |
| Developer | [Experiencias Xcaret S.A. de C.V.](https://appshunter.io/developer/495778450) | [Palace Resorts, S.A. De C.V.](https://appshunter.io/developer/1473291508) |

## What reviewers say

### XCARET!

[App page](https://appshunter.io/ios/app/xcaret/id1165654955)

Enhance your park visit with digital tickets, interactive maps, and real-time activity information. Book tickets, tours, and activities with exclusive benefits, and easily access dining options and services. Save memories with photo access and optimize your day with personalized planning tools.

**Highlights:** Digital tickets for sustainable entry, Fast and easy ticket and tour booking, Interactive park maps, Real-time activity schedules and locations, FotoPass photo access and sharing, Restaurant discovery and service locator

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent customer service
- 🌴 Beautiful natural setting
- 🎢 Variety of fun activities

**What reviewers complain about**

- 🐛 App crashes and freezes
- 💸 Expensive photo packages
- 🚫 Restricted access for some attractions

**Reported bugs**

- Login screen not working
- App not loading past initial screen
- Unable to download or access photos

**Requested features**

- Offline map functionality
- Ability to add purchased tickets to app
- Better integration between app and website


### Palace Resorts

[App page](https://appshunter.io/ios/app/palace-resorts/id1411599607)

Enhance your luxury resort stay with this app. Access all vacation information, request room service, schedule activities, book spa treatments, and make dining reservations. Explore property maps and view daily entertainment schedules for an unforgettable experience.

**Highlights:** Request room service, Schedule activities and view agenda, Book spa services, Reserve restaurant tables, View daily activities and shows, Pre check-in, View property maps

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🌴 Wonderful family vacation
- 🌟 Excellent app
- 🏨 Amazing place with loads to do
- 📆 Useful calendar feature
- 🛒 Great for reservations

**What reviewers complain about**

- 🔍 Difficult to find restaurants
- 🔄 Slow and buggy app
- 🤖 App not user-friendly
- 🔒 Unreliable login/registration
- 🗺️ Lacking functionality (maps, reservations, etc.)

**Reported bugs**

- Incorrect information displayed
- Reservations not syncing properly
- App linking to wrong reservation
- Inability to make/change reservations
- Unreliable order tracking

**Requested features**

- Chat room for reservation holders
- QR code suggestions for location-based help
- GPS support for transit
- Ability to view full account status and resort credits
- Option to request room cleaning


## Frequently asked questions

### Is XCARET! free?

XCARET! is free to download, with no in-app purchases.

### Is Palace Resorts free?

Palace Resorts is free to download, with no in-app purchases.

### Which has better reviews, XCARET! or Palace Resorts?

XCARET! is rated higher. XCARET! averages 4.7 out of 5 from 6.5K ratings, while Palace Resorts averages 4.6 from 18K ratings.

### Do XCARET! or Palace Resorts have ads?

Neither XCARET! nor Palace Resorts shows ads.

### Which is updated more often, XCARET! or Palace Resorts?

XCARET! ships an update fortnightly, and Palace Resorts every 10 days. Most recently, XCARET! was updated on September 26, 2026 and Palace Resorts on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*