# RouteThis Helps vs Mysa

The clearest difference is rating: Mysa at 3.8 against RouteThis Helps's 2.0. Mysa also leads on review sentiment (30% vs 18%) and iOS requirement (15.1 vs 17.0). RouteThis Helps's advantage is monetization model (free vs free with in-app purchases). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Mysa holds the better App Store score, 3.8 against 2.0. Both are backed by a comparable volume of ratings — 200 and 571 respectively. Written reviews point the same way: 18% of RouteThis Helps's written reviews are positive against 30% of Mysa's.

RouteThis Helps ships an update every 3 weeks, Mysa every 4 weeks. The most recent releases landed on September 14, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | RouteThis Helps | Mysa |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (200 ratings)](https://appshunter.io/ios/app/routethis-helps/id1173976362/reviews) | **[3.8 (571 ratings)](https://appshunter.io/ios/app/mysa/id1250453565/reviews)** |
| Number of ratings | 200 | **571** |
| Positive reviews | 18.5% of reviews | **29.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 4 weeks |
| Monetization | **Free** | Free with in-app purchases |
| Size | 55 MB | 53 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [RouteThis Inc](https://appshunter.io/developer/1455667117) | [Empowered Homes Inc.](https://appshunter.io/developer/1250453564) |

## What reviewers say

### RouteThis Helps

[App page](https://appshunter.io/ios/app/routethis-helps/id1173976362)

Diagnose network issues affecting smart home devices and internet speed. This app runs tests and shares diagnostic information with technical support to quickly resolve connectivity problems.

**Highlights:** Network tests and diagnostics, Identify internet connectivity problems, Troubleshoot smart home devices, Share diagnostic information with support, Improve home internet experience

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🎯 Accurately identifies network issues
- 🚀 Quick and efficient diagnostics
- 📊 Provides actionable recommendations
- 💡 Helps isolate device-specific problems
- 🔧 Useful for tech support collaboration

**What reviewers complain about**

- 🔒 Privacy concerns - collects data without user visibility
- ❌ Inaccurate or misleading results
- 😕 Confusing user interface and unclear instructions
- 🚫 Requires access code not provided to users
- 📍 Demands location permissions unnecessarily

**Reported bugs**

- App crashes during benchmarking network stage
- Unable to proceed without access code
- Crashes on connection testing
- Cannot input access code properly
- App shows issues but no clickable links to view details

**Requested features**

- Display diagnostic results to users before sending to support
- Show detailed network configuration information (router model, channel, encryption)
- Provide specific WiFi channel recommendations
- Allow users to review all collected data prior to submission
- Implement automatic data deletion from support servers after set period


### Mysa

[App page](https://appshunter.io/ios/app/mysa/id1250453565)

Control your home's heating and cooling remotely, set schedules, and monitor energy usage to save money and energy. Integrates with smart home platforms for seamless control.

**Highlights:** Remote access from anywhere, Customizable heating/cooling schedules, Geofencing for occupancy detection, Energy usage monitoring, Smart home platform integration, Shared access control, Vacation mode

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great product
- 🚀 Excellent thermostats
- 🚀 Allows more metrics than Nest
- 🚀 Excellent HomeKit integration
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Buggy app
- 🐛 Crashes frequently
- 🐛 Unreliable connectivity
- 🐛 Inconsistent user experience
- 🔋 Drains battery

**Reported bugs**

- App crashes when changing schedules
- Thermostat settings not syncing properly
- Geofencing not working as expected
- Incompatibility with newer iOS versions
- Inability to add new devices

**Requested features**

- Dark mode option
- Brightness control scheduling
- Improved HomeKit integration
- Ability to disable display
- Geofencing improvements


## Frequently asked questions

### Is RouteThis Helps free?

RouteThis Helps is free to download, with no in-app purchases.

### Is Mysa free?

Mysa is free to download, with no in-app purchases.

### Which has better reviews, RouteThis Helps or Mysa?

Mysa is rated higher. RouteThis Helps averages 2.0 out of 5 from 200 ratings, while Mysa averages 3.8 from 571 ratings.

### Do RouteThis Helps or Mysa have ads?

Neither RouteThis Helps nor Mysa shows ads.

### Which is updated more often, RouteThis Helps or Mysa?

RouteThis Helps ships an update every 3 weeks, and Mysa every 4 weeks. Most recently, RouteThis Helps was updated on September 14, 2026 and Mysa on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*