# RouteThis Helps vs PRIME Wire

The clearest difference is rating: PRIME Wire at 4.7 against RouteThis Helps's 2.0. PRIME Wire also leads on review sentiment (39% vs 18%) and ratings volume (1K vs 200). RouteThis Helps's advantage is update cadence (fortnightly vs every 6 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PRIME Wire holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: PRIME Wire has 1K ratings behind it against 200, so its average is the more settled of the two. Written reviews point the same way: 18% of RouteThis Helps's written reviews are positive against 39% of PRIME Wire's.

RouteThis Helps ships an update fortnightly, PRIME Wire every 6 months. The most recent releases landed on November 2, 2026 and November 11, 2026 respectively.

## The numbers

| Metric | RouteThis Helps | PRIME Wire |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (200 ratings)](https://appshunter.io/ios/app/routethis-helps/id1173976362/reviews) | **[4.7 (1K ratings)](https://appshunter.io/ios/app/prime-wire/id1361292944/reviews)** |
| Number of ratings | 200 | **1K** |
| Positive reviews | 18.5% of reviews | **39.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 6 months |
| Monetization | Free | Free |
| Size | 62 MB | 218 MB |
| Requires iOS | 17.0 | **14.0** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 12+ |
| Developer | [RouteThis Inc](https://appshunter.io/developer/1455667117) | [Prime Wire and Cable, Inc.](https://appshunter.io/developer/1361292943) |

## What reviewers say

### RouteThis Helps

[App page](https://appshunter.io/ios/app/routethis-helps/id1173976362)

Diagnose network issues affecting smart home devices and internet speed. This app runs tests and shares diagnostic information with technical support to quickly resolve connectivity problems.

**Highlights:** Network tests and diagnostics, Identify internet connectivity problems, Troubleshoot smart home devices, Share diagnostic information with support, Improve home internet experience

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🎯 Accurately identifies network issues
- 🚀 Quick and efficient diagnostics
- 📊 Provides actionable recommendations
- 💡 Helps isolate device-specific problems
- 🔧 Useful for tech support collaboration

**What reviewers complain about**

- 🔒 Privacy concerns - collects data without user visibility
- ❌ Inaccurate or misleading results
- 😕 Confusing user interface and unclear instructions
- 🚫 Requires access code not provided to users
- 📍 Demands location permissions unnecessarily

**Reported bugs**

- App crashes during benchmarking network stage
- Unable to proceed without access code
- Crashes on connection testing
- Cannot input access code properly
- App shows issues but no clickable links to view details

**Requested features**

- Display diagnostic results to users before sending to support
- Show detailed network configuration information (router model, channel, encryption)
- Provide specific WiFi channel recommendations
- Allow users to review all collected data prior to submission
- Implement automatic data deletion from support servers after set period


### PRIME Wire

[App page](https://appshunter.io/ios/app/prime-wire/id1361292944)

Control connected devices wirelessly from anywhere. Schedule custom timers for lighting and appliances, and manage multiple devices simultaneously. Receive alerts when devices activate, offering convenient home automation.

**Highlights:** Wireless device control, Custom timer schedules, Manual ON/OFF control, Smart Scenes for multiple devices, Add and configure multiple devices, Push notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 👍 Works as advertised
- 🚀 Simple setup
- 🚀 Reliable functionality
- 👍 Consistent performance

**What reviewers complain about**

- 🐛 Connectivity issues
- 🐛 Unreliable in cold weather
- 🐛 Buggy app updates
- 🔒 Security/privacy concerns
- 🐛 Difficulty pairing devices

**Reported bugs**

- App crashes after iOS updates
- Devices randomly going offline
- Unable to log in or change password
- Schedules/timers not working as expected
- Inability to add or control individual plugs

**Requested features**

- Siri/HomeKit integration
- Auto-shutoff timer option
- Improved app UI/UX
- Better cold weather performance
- More reliable connectivity


## Frequently asked questions

### Is RouteThis Helps free?

RouteThis Helps is free to download, with no in-app purchases.

### Is PRIME Wire free?

PRIME Wire is free to download, with no in-app purchases.

### Which has better reviews, RouteThis Helps or PRIME Wire?

PRIME Wire is rated higher. RouteThis Helps averages 2.0 out of 5 from 200 ratings, while PRIME Wire averages 4.7 from 1K ratings.

### Do RouteThis Helps or PRIME Wire have ads?

Neither RouteThis Helps nor PRIME Wire shows ads.

### Which is updated more often, RouteThis Helps or PRIME Wire?

RouteThis Helps ships an update fortnightly, and PRIME Wire every 6 months. Most recently, RouteThis Helps was updated on November 2, 2026 and PRIME Wire on November 11, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*