# Zendesk Support vs ACAMS Events

The clearest difference is review sentiment: ACAMS Events at 100% against Zendesk Support's 24%. ACAMS Events also leads on rating (5.0 vs 4.5). Zendesk Support's advantage is ratings volume (4.2K vs 7) and update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ACAMS Events holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Zendesk Support has 4.2K ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 24% of Zendesk Support's written reviews are positive against 100% of ACAMS Events's.

Zendesk Support ships an update monthly, ACAMS Events every 2 months. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

## The numbers

| Metric | Zendesk Support | ACAMS Events |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (4.2K ratings)](https://appshunter.io/ios/app/zendesk-support/id1174276185/reviews) | **[5.0 (7 ratings)](https://appshunter.io/ios/app/acams-events/id1358740873/reviews)** |
| Number of ratings | **4.2K** | 7 |
| Positive reviews | 23.7% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free | Free |
| Size | 98 MB | 78 MB |
| Requires iOS | **15.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 9+ |
| Developer | [Zendesk](https://appshunter.io/developer/368796010) | [ACAMS Inc](https://appshunter.io/developer/1358740872) |

## What reviewers say

### Zendesk Support

[App page](https://appshunter.io/ios/app/zendesk-support/id1174276185)

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

**Highlights:** Real-time ticket notifications, Manage tickets on the go, View customer profiles and details, Track team workload and performance, Create and update tickets, Add attachments to tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use mobile version
- 👍 Convenient for on-the-go support
- 🚀 Straightforward interface
- 🚀 Useful for tracking tickets

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- 🐛 Notifications not working as expected
- 🐛 Inconsistent with web version
- 🐛 Login issues, constantly logging out
- 🐛 Slow performance and load times

**Reported bugs**

- Notification badge never clears
- Cannot see images/attachments inline
- Inability to reply to tickets or update ticket status
- Inconsistent behavior when applying macros

**Requested features**

- Dark mode option
- Better integration with other Zendesk features
- Ability to create and manage tickets
- Improved macros and text formatting
- More customization options for views and notifications


### ACAMS Events

[App page](https://appshunter.io/ios/app/acams-events/id1358740873)

Enhance your event experience with a personalized agenda, access to materials, and networking opportunities. Engage with live polling and connect with fellow attendees.

**Highlights:** Personalized agenda, Access event materials, Network with attendees, Participate in polling, Event engagement tools

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Zendesk Support free?

Zendesk Support is free to download, with no in-app purchases.

### Is ACAMS Events free?

ACAMS Events is free to download, with no in-app purchases.

### Which has better reviews, Zendesk Support or ACAMS Events?

ACAMS Events is rated higher. Zendesk Support averages 4.5 out of 5 from 4.2K ratings, while ACAMS Events averages 5.0 from 7 ratings.

### Do Zendesk Support or ACAMS Events have ads?

Neither Zendesk Support nor ACAMS Events shows ads.

### Which is updated more often, Zendesk Support or ACAMS Events?

Zendesk Support ships an update monthly, and ACAMS Events every 2 months. Most recently, Zendesk Support was updated on November 6, 2026 and ACAMS Events on November 2, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*