# Zendesk Support vs Learning Management System

The clearest difference is update cadence: Zendesk Support at monthly against Learning Management System's every 19 months. Learning Management System's advantage is iOS requirement (13.2 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Zendesk Support ships an update monthly, Learning Management System every 19 months. The most recent releases landed on September 25, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | Zendesk Support | Learning Management System |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (4.2K ratings)](https://appshunter.io/ios/app/zendesk-support/id1174276185/reviews)** | — |
| Number of ratings | **4.2K** | — |
| Positive reviews | 23.8% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 19 months |
| Monetization | Free | — |
| Size | 98 MB | 15 MB |
| Requires iOS | 15.0 | **13.2** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Zendesk](https://appshunter.io/developer/368796010) | [Calibehr Business Support Services Private Limited](https://appshunter.io/developer/1382562270) |

## What reviewers say

### Zendesk Support

[App page](https://appshunter.io/ios/app/zendesk-support/id1174276185)

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

**Highlights:** Real-time ticket notifications, Manage tickets on the go, View customer profiles and details, Track team workload and performance, Create and update tickets, Add attachments to tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use mobile version
- 👍 Convenient for on-the-go support
- 🚀 Straightforward interface
- 🚀 Useful for tracking tickets

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- 🐛 Notifications not working as expected
- 🐛 Inconsistent with web version
- 🐛 Login issues, constantly logging out
- 🐛 Slow performance and load times

**Reported bugs**

- Notification badge never clears
- Cannot see images/attachments inline
- Inability to reply to tickets or update ticket status
- Inconsistent behavior when applying macros

**Requested features**

- Dark mode option
- Better integration with other Zendesk features
- Ability to create and manage tickets
- Improved macros and text formatting
- More customization options for views and notifications


### Learning Management System

[App page](https://appshunter.io/ios/app/learning-management-system/id1525378480)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Zendesk Support free?

Zendesk Support is free to download, with no in-app purchases.

### Is Learning Management System free?

Learning Management System is free to download, with no in-app purchases.

### Do Zendesk Support or Learning Management System have ads?

Neither Zendesk Support nor Learning Management System shows ads.

### Which is updated more often, Zendesk Support or Learning Management System?

Zendesk Support ships an update monthly, and Learning Management System every 19 months. Most recently, Zendesk Support was updated on September 25, 2026 and Learning Management System on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*