# Zendesk Support vs Linear Mobile

The clearest difference is review sentiment: Linear Mobile at 57% against Zendesk Support's 24%. Linear Mobile also leads on rating (4.8 vs 4.5) and update cadence (weekly vs monthly). Zendesk Support's advantage is iOS requirement (15.0 vs 18.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Linear Mobile holds the better App Store score, 4.8 against 4.5. Both are backed by a comparable volume of ratings — 4.2K and 2.2K respectively. Written reviews point the same way: 24% of Zendesk Support's written reviews are positive against 57% of Linear Mobile's.

Zendesk Support ships an update monthly, Linear Mobile weekly. The most recent releases landed on October 17, 2026 and October 16, 2026 respectively.

## The numbers

| Metric | Zendesk Support | Linear Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (4.2K ratings)](https://appshunter.io/ios/app/zendesk-support/id1174276185/reviews) | **[4.8 (2.2K ratings)](https://appshunter.io/ios/app/linear-mobile/id1645587184/reviews)** |
| Number of ratings | **4.2K** | 2.2K |
| Positive reviews | 23.7% of reviews | **56.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Weekly** |
| Monetization | Free | Free |
| Size | 98 MB | 175 MB |
| Requires iOS | **15.0** | 18.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Zendesk](https://appshunter.io/developer/368796010) | [Linear](https://appshunter.io/developer/1459672537) |

## What reviewers say

### Zendesk Support

[App page](https://appshunter.io/ios/app/zendesk-support/id1174276185)

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

**Highlights:** Real-time ticket notifications, Manage tickets on the go, View customer profiles and details, Track team workload and performance, Create and update tickets, Add attachments to tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use mobile version
- 👍 Convenient for on-the-go support
- 🚀 Straightforward interface
- 🚀 Useful for tracking tickets

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- 🐛 Notifications not working as expected
- 🐛 Inconsistent with web version
- 🐛 Login issues, constantly logging out
- 🐛 Slow performance and load times

**Reported bugs**

- Notification badge never clears
- Cannot see images/attachments inline
- Inability to reply to tickets or update ticket status
- Inconsistent behavior when applying macros

**Requested features**

- Dark mode option
- Better integration with other Zendesk features
- Ability to create and manage tickets
- Improved macros and text formatting
- More customization options for views and notifications


### Linear Mobile

[App page](https://appshunter.io/ios/app/linear-mobile/id1645587184)

Manage your product development workflows on the go. This mobile companion allows you to file issues, track projects, and update important documents from anywhere, ensuring you stay connected to your team's progress.

**Highlights:** File issues on-the-go, Stay updated on work streams, Instant notifications, Update issues and projects remotely, Companion to desktop app

**In-app purchases:** none

**What reviewers like**

- 👍 Clean and clear interface
- 🚀 Smooth and fast performance
- 💡 Thoughtful and intuitive UX
- 🚀 Efficient workflow
- 👍 Helpful mobile experience

**What reviewers complain about**

- 🐛 Sign-in with Google issues
- 🔍 Limited search and filtering options
- 📱 Missing some features from web/desktop app
- 📜 Difficult to navigate long issue lists

**Reported bugs**

- Sign in with Google not working properly
- Scrolling issues when navigating issue lists

**Requested features**

- Drag and drop to rearrange tasks
- Ability to modify documents
- Vim mode
- Widgets for iOS


## Frequently asked questions

### Is Zendesk Support free?

Zendesk Support is free to download, with no in-app purchases.

### Is Linear Mobile free?

Linear Mobile is free to download, with no in-app purchases.

### Which has better reviews, Zendesk Support or Linear Mobile?

Linear Mobile is rated higher. Zendesk Support averages 4.5 out of 5 from 4.2K ratings, while Linear Mobile averages 4.8 from 2.2K ratings.

### Do Zendesk Support or Linear Mobile have ads?

Neither Zendesk Support nor Linear Mobile shows ads.

### Which is updated more often, Zendesk Support or Linear Mobile?

Zendesk Support ships an update monthly, and Linear Mobile weekly. Most recently, Zendesk Support was updated on October 17, 2026 and Linear Mobile on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*