# Zendesk Support vs mycx

The clearest difference is ads: Zendesk Support at none against mycx's shown. Zendesk Support also leads on review sentiment (24% vs 0%) and monetization model (free vs ad-supported). On price, update cadence and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Zendesk Support ships an update monthly, mycx every 6 weeks. The most recent releases landed on September 25, 2026 and June 22, 2026 respectively.

## The numbers

| Metric | Zendesk Support | mycx |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (4.2K ratings)](https://appshunter.io/ios/app/zendesk-support/id1174276185/reviews)** | — |
| Number of ratings | **4.2K** | — |
| Positive reviews | **23.8% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Monthly** | Every 6 weeks |
| Monetization | **Free** | Ad-supported |
| Size | 98 MB | 146 MB |
| Requires iOS | **15.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [Zendesk](https://appshunter.io/developer/368796010) | [BIBA Medical Ltd](https://appshunter.io/developer/899565144) |

## What reviewers say

### Zendesk Support

[App page](https://appshunter.io/ios/app/zendesk-support/id1174276185)

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

**Highlights:** Real-time ticket notifications, Manage tickets on the go, View customer profiles and details, Track team workload and performance, Create and update tickets, Add attachments to tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use mobile version
- 👍 Convenient for on-the-go support
- 🚀 Straightforward interface
- 🚀 Useful for tracking tickets

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- 🐛 Notifications not working as expected
- 🐛 Inconsistent with web version
- 🐛 Login issues, constantly logging out
- 🐛 Slow performance and load times

**Reported bugs**

- Notification badge never clears
- Cannot see images/attachments inline
- Inability to reply to tickets or update ticket status
- Inconsistent behavior when applying macros

**Requested features**

- Dark mode option
- Better integration with other Zendesk features
- Ability to create and manage tickets
- Improved macros and text formatting
- More customization options for views and notifications


### mycx

[App page](https://appshunter.io/ios/app/mycx/id1668798980)

Connect with a professional community focused on vascular and lymphatic treatments. Engage in discussions about critical medical issues and share insights on various vascular conditions.

**Highlights:** Vascular treatment discussions, Aortic, Peripheral, Venous & Lymphatic focus, Vascular Access and Acute Stroke topics, Vascular Trauma and Hurting Leg issues, Professional community engagement

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is Zendesk Support free?

Zendesk Support is free to download, with no in-app purchases.

### Is mycx free?

mycx is free to download, with no in-app purchases.

### Do Zendesk Support or mycx have ads?

mycx shows ads; Zendesk Support does not.

### Which is updated more often, Zendesk Support or mycx?

Zendesk Support ships an update monthly, and mycx every 6 weeks. Most recently, Zendesk Support was updated on September 25, 2026 and mycx on June 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*