# Zendesk Support vs ZeroFox PSI

Zendesk Support and ZeroFox PSI are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Zendesk Support ships an update monthly, ZeroFox PSI every 3 weeks. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Zendesk Support | ZeroFox PSI |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (4.2K ratings)](https://appshunter.io/ios/app/zendesk-support/id1174276185/reviews)** | — |
| Number of ratings | **4.2K** | — |
| Positive reviews | 23.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | Free | — |
| Size | 98 MB | 54 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Zendesk](https://appshunter.io/developer/368796010) | [ZeroFOX, Inc.](https://appshunter.io/developer/1440057574) |

## What reviewers say

### Zendesk Support

[App page](https://appshunter.io/ios/app/zendesk-support/id1174276185)

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

**Highlights:** Real-time ticket notifications, Manage tickets on the go, View customer profiles and details, Track team workload and performance, Create and update tickets, Add attachments to tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use mobile version
- 👍 Convenient for on-the-go support
- 🚀 Straightforward interface
- 🚀 Useful for tracking tickets

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- 🐛 Notifications not working as expected
- 🐛 Inconsistent with web version
- 🐛 Login issues, constantly logging out
- 🐛 Slow performance and load times

**Reported bugs**

- Notification badge never clears
- Cannot see images/attachments inline
- Inability to reply to tickets or update ticket status
- Inconsistent behavior when applying macros

**Requested features**

- Dark mode option
- Better integration with other Zendesk features
- Ability to create and manage tickets
- Improved macros and text formatting
- More customization options for views and notifications


### ZeroFox PSI

[App page](https://appshunter.io/ios/app/zerofox-psi/id6504121650)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Zendesk Support free?

Zendesk Support is free to download, with no in-app purchases.

### Is ZeroFox PSI free?

ZeroFox PSI is free to download, with no in-app purchases.

### Do Zendesk Support or ZeroFox PSI have ads?

Neither Zendesk Support nor ZeroFox PSI shows ads.

### Which is updated more often, Zendesk Support or ZeroFox PSI?

Zendesk Support ships an update monthly, and ZeroFox PSI every 3 weeks. Most recently, Zendesk Support was updated on October 26, 2026 and ZeroFox PSI on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*