# Zendesk Support vs Fortune Events

The clearest difference is rating: Fortune Events at 5.0 against Zendesk Support's 4.5. Zendesk Support's advantage is ratings volume (4.2K vs 1) and update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Fortune Events holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Zendesk Support has 4.2K ratings behind it against 1, so its average is the more settled of the two.

Zendesk Support ships an update monthly, Fortune Events every 3 months. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.

## The numbers

| Metric | Zendesk Support | Fortune Events |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (4.2K ratings)](https://appshunter.io/ios/app/zendesk-support/id1174276185/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/fortune-events/id6743946334/reviews)** |
| Number of ratings | **4.2K** | 1 |
| Positive reviews | 23.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 3 months |
| Monetization | Free | Free |
| Size | 98 MB | 64 MB |
| Requires iOS | **15.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 12+ |
| Developer | [Zendesk](https://appshunter.io/developer/368796010) | [Fortune Media USA CORPORATION](https://appshunter.io/developer/1474335067) |

## What reviewers say

### Zendesk Support

[App page](https://appshunter.io/ios/app/zendesk-support/id1174276185)

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

**Highlights:** Real-time ticket notifications, Manage tickets on the go, View customer profiles and details, Track team workload and performance, Create and update tickets, Add attachments to tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use mobile version
- 👍 Convenient for on-the-go support
- 🚀 Straightforward interface
- 🚀 Useful for tracking tickets

**What reviewers complain about**

- 🐛 Crashes and freezes frequently
- 🐛 Notifications not working as expected
- 🐛 Inconsistent with web version
- 🐛 Login issues, constantly logging out
- 🐛 Slow performance and load times

**Reported bugs**

- Notification badge never clears
- Cannot see images/attachments inline
- Inability to reply to tickets or update ticket status
- Inconsistent behavior when applying macros

**Requested features**

- Dark mode option
- Better integration with other Zendesk features
- Ability to create and manage tickets
- Improved macros and text formatting
- More customization options for views and notifications


### Fortune Events

[App page](https://appshunter.io/ios/app/fortune-events/id6743946334)

This official event app helps registered attendees stay informed, engaged, and connected. Customize your agenda, explore sessions, and network with others. Receive real-time updates and access event materials.

**Highlights:** Personalized agenda customization, Session and speaker details, Attendee networking, Real-time updates and announcements, Access to event materials

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Zendesk Support free?

Zendesk Support is free to download, with no in-app purchases.

### Is Fortune Events free?

Fortune Events is free to download, with no in-app purchases.

### Which has better reviews, Zendesk Support or Fortune Events?

Fortune Events is rated higher. Zendesk Support averages 4.5 out of 5 from 4.2K ratings, while Fortune Events averages 5.0 from 1 ratings.

### Do Zendesk Support or Fortune Events have ads?

Neither Zendesk Support nor Fortune Events shows ads.

### Which is updated more often, Zendesk Support or Fortune Events?

Zendesk Support ships an update monthly, and Fortune Events every 3 months. Most recently, Zendesk Support was updated on November 6, 2026 and Fortune Events on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*