# Patient Gateway vs TrialLink

The clearest difference is rating: TrialLink at 5.0 against Patient Gateway's 4.6. TrialLink also leads on update cadence (every 5 weeks vs every 4 months). Patient Gateway's advantage is ratings volume (9.3K vs 4) and chart position (#197 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TrialLink holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Patient Gateway has 9.3K ratings behind it against 4, so its average is the more settled of the two.

Patient Gateway ships an update every 4 months, TrialLink every 5 weeks. The most recent releases landed on October 31, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Patient Gateway | TrialLink |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (9.3K ratings)](https://appshunter.io/ios/app/patient-gateway/id1175078347/reviews) | **[5.0 (4 ratings)](https://appshunter.io/ios/app/triallink/id6769185049/reviews)** |
| Number of ratings | **9.3K** | 4 |
| Positive reviews | 63.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 4 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Best chart rank | **#197** | — |
| Size | 128 MB | 37 MB |
| Requires iOS | 16.2 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 17+ |
| Developer | [Mass General Brigham, Inc](https://appshunter.io/developer/1038517573) | [Kachina Health, LLC](https://appshunter.io/developer/1868224901) |

## What reviewers say

### Patient Gateway

[App page](https://appshunter.io/ios/app/patient-gateway/id1175078347)

**Currently charting:** #197 Top Free · Medical (US App Store)

Access your health records, manage appointments, and communicate directly with your healthcare providers. This app allows you to review test results, renew prescriptions, and pay bills securely.

**Highlights:** View test results, Manage appointments, Message your doctor, Renew prescriptions, Pay bills, Connect to Apple Health

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Quick access to test results
- 👍 Convenient way to communicate with doctors
- 🔒 Secure platform for medical information
- 💡 Ability to view appointment history and details
- 🚀 Timely response from care team

**What reviewers complain about**

- 🐛 Inconsistent app performance and glitches
- 👎 Limited functionality compared to website
- 🔒 Difficulty resetting password
- 👎 Inability to edit personal information
- 🐛 Buggy login and authentication process

**Reported bugs**

- App crashes upon opening on certain iOS versions
- Unable to update insurance and doctor information
- Messaging feature not working as expected
- Inconsistent display of past visit information

**Requested features**

- Integrate Face ID/Touch ID for login
- Add push notifications for important updates
- Improve organization and navigation of app
- Allow patients to view and manage family members' records
- Provide more detailed explanations of test results


### TrialLink

[App page](https://appshunter.io/ios/app/triallink/id6769185049)

This B2B SaaS platform streamlines clinical trial operations for sponsors and investigators. It provides secure, study-specific environments accessible only to authorized users via direct login credentials. Access is managed by sponsors, not through public sign-up.

**Highlights:** B2B SaaS platform, Clinical trial operations, Study-specific environments, Secure investigator access, Sponsor-managed access

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Patient Gateway free?

Patient Gateway is free to download, with no in-app purchases.

### Is TrialLink free?

TrialLink is free to download, with no in-app purchases.

### Which has better reviews, Patient Gateway or TrialLink?

TrialLink is rated higher. Patient Gateway averages 4.6 out of 5 from 9.3K ratings, while TrialLink averages 5.0 from 4 ratings.

### Do Patient Gateway or TrialLink have ads?

Neither Patient Gateway nor TrialLink shows ads.

### Which is updated more often, Patient Gateway or TrialLink?

Patient Gateway ships an update every 4 months, and TrialLink every 5 weeks. Most recently, Patient Gateway was updated on October 31, 2026 and TrialLink on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*