# PetSmart vs Pet Supplies Plus

The clearest difference is rating: PetSmart at 4.0 against Pet Supplies Plus's 3.3. PetSmart also leads on update cadence (every 10 days vs every 3 months) and ratings volume (31K vs 244). Pet Supplies Plus's advantage is device support (3 vs 1) and iOS requirement (15.6 vs 17.4). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PetSmart holds the better App Store score, 4.0 against 3.3. That said, the two scores are not equally well evidenced: PetSmart has 31K ratings behind it against 244, so its average is the more settled of the two. Written reviews complicate that: 10% of PetSmart's written reviews are positive against 16% of Pet Supplies Plus's, so the app with the better star average is not the one people write more warmly about.

PetSmart ships an update every 10 days, Pet Supplies Plus every 3 months. The most recent releases landed on November 4, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | PetSmart | Pet Supplies Plus |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (31K ratings)](https://appshunter.io/ios/app/petsmart/id1175467091/reviews)** | [3.3 (244 ratings)](https://appshunter.io/ios/app/pet-supplies-plus/id6747424882/reviews) |
| Number of ratings | **31K** | 244 |
| Positive reviews | 9.5% of reviews | **16.5% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | Yes |
| Update frequency | **Every 10 days** | Every 3 months |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | **#69** | — |
| Size | 141 MB | 36 MB |
| Requires iOS | 17.4 | **15.6** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [PetSmart LLC](https://appshunter.io/developer/383283401) | [Pet Supplies Plus LLC](https://appshunter.io/developer/1819864449) |

## What reviewers say

### PetSmart

[App page](https://appshunter.io/ios/app/petsmart/id1175467091)

**Currently charting:** #69 Top Free · Shopping (US App Store)

Shop for pet supplies, book grooming appointments, and manage your pet's care all in one place. Access helpful articles, earn rewards, and find store locations easily. Get everything you need for your furry, feathered, or scaled family members.

**Highlights:** In-app shopping for pet essentials, Buy online, pick up in store (1-hour option), Treats Rewards loyalty program management, In-app salon booking and appointment management, Doggie Day Camp availability check, PetsHotel reservations, Personalized offers and content

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 📅 Easy to book appointments
- 🛒 Convenient online shopping
- 💰 Rewards program with coupons

**What reviewers complain about**

- 🐛 Frequent app crashes and bugs
- 🇨🇦 Doesn't work for Canadian customers
- 🤔 Confusing and unintuitive UI
- ⏱️ Slow loading times
- 🔒 Login and account issues

**Reported bugs**

- Payment processing errors
- Disappearing cart items
- Incorrect store location and inventory
- Inability to complete online orders

**Requested features**

- Add barcode scanner for price checks
- Improve search and filtering functionality
- Allow adding favorite items and past orders
- Integrate pet profiles and medical records
- Provide delivery options beyond in-store pickup


### Pet Supplies Plus

[App page](https://appshunter.io/ios/app/pet-supplies-plus/id6747424882)

Shop for pet supplies, book grooming appointments, and manage prescriptions from your local store. Get deals on food, treats, and essentials with convenient delivery or pickup options. Earn rewards and save on your pet's needs.

**Highlights:** Shop local pet supplies, Book grooming appointments, Manage pet prescriptions, Same-day delivery, 1-hour curbside pickup, Rewards program, Autoship repeat deliveries

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 💡 Rewards integration
- 👍 Smooth navigation

**What reviewers complain about**

- 🐛 App freezes at 'Find Local Store' screen
- 🐛 Doesn't respond to anything on store location page
- 🐛 Unable to choose a store or go further in the app

**Reported bugs**

- Freezes on 3rd screen
- Doesn't load properly

**Requested features**

- Ability to alter subscription dates
- Integrate online and in-store discounts/rewards


## Frequently asked questions

### Is PetSmart free?

PetSmart is free to download, with no in-app purchases.

### Is Pet Supplies Plus free?

Pet Supplies Plus is free to download, with no in-app purchases.

### Which has better reviews, PetSmart or Pet Supplies Plus?

PetSmart is rated higher. PetSmart averages 4.0 out of 5 from 31K ratings, while Pet Supplies Plus averages 3.3 from 244 ratings.

### Do PetSmart or Pet Supplies Plus have ads?

Both PetSmart and Pet Supplies Plus show ads.

### Which is updated more often, PetSmart or Pet Supplies Plus?

PetSmart ships an update every 10 days, and Pet Supplies Plus every 3 months. Most recently, PetSmart was updated on November 4, 2026 and Pet Supplies Plus on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*