# PetSmart vs Switchboard

The clearest difference is ads: Switchboard at none against PetSmart's shown. Switchboard also leads on update cadence (every 5 days vs every 10 days). PetSmart's advantage is chart position (#72 vs unranked). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PetSmart ships an update every 10 days, Switchboard every 5 days. The most recent releases landed on October 30, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | PetSmart | Switchboard |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (31K ratings)](https://appshunter.io/ios/app/petsmart/id1175467091/reviews)** | — |
| Number of ratings | **31K** | — |
| Positive reviews | 9.5% of reviews | — |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 10 days | **Every 5 days** |
| Monetization | Free with in-app purchases | — |
| Best chart rank | **#72** | — |
| Size | 141 MB | 90 MB |
| Requires iOS | 17.4 | **16.0** |
| Devices | iPhone | **iPhone, iPad** |
| Age rating | 4+ | 4+ |
| Developer | [PetSmart LLC](https://appshunter.io/developer/383283401) | [Zack Caravan](https://appshunter.io/developer/1885480652) |

## What reviewers say

### PetSmart

[App page](https://appshunter.io/ios/app/petsmart/id1175467091)

**Currently charting:** #72 Top Free · Shopping (US App Store)

Shop for pet supplies, book grooming appointments, and manage your pet's care all in one place. Access helpful articles, earn rewards, and find store locations easily. Get everything you need for your furry, feathered, or scaled family members.

**Highlights:** In-app shopping for pet essentials, Buy online, pick up in store (1-hour option), Treats Rewards loyalty program management, In-app salon booking and appointment management, Doggie Day Camp availability check, PetsHotel reservations, Personalized offers and content

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 📅 Easy to book appointments
- 🛒 Convenient online shopping
- 💰 Rewards program with coupons

**What reviewers complain about**

- 🐛 Frequent app crashes and bugs
- 🇨🇦 Doesn't work for Canadian customers
- 🤔 Confusing and unintuitive UI
- ⏱️ Slow loading times
- 🔒 Login and account issues

**Reported bugs**

- Payment processing errors
- Disappearing cart items
- Incorrect store location and inventory
- Inability to complete online orders

**Requested features**

- Add barcode scanner for price checks
- Improve search and filtering functionality
- Allow adding favorite items and past orders
- Integrate pet profiles and medical records
- Provide delivery options beyond in-store pickup


### Switchboard

[App page](https://appshunter.io/ios/app/switchboard-community-hub/id6763486622)

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is PetSmart free?

PetSmart is free to download, with no in-app purchases.

### Is Switchboard free?

Switchboard is free to download, with no in-app purchases.

### Do PetSmart or Switchboard have ads?

PetSmart shows ads; Switchboard does not.

### Which is updated more often, PetSmart or Switchboard?

PetSmart ships an update every 10 days, and Switchboard every 5 days. Most recently, PetSmart was updated on October 30, 2026 and Switchboard on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*