# itsme vs MyScarlet

The clearest difference is rating: itsme at 4.8 against MyScarlet's 3.3. itsme also leads on ratings volume (934 vs 8) and update cadence (every 3 weeks vs every 3 months). MyScarlet's advantage is monetization model (ad-supported vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

itsme holds the better App Store score, 4.8 against 3.3. That said, the two scores are not equally well evidenced: itsme has 934 ratings behind it against 8, so its average is the more settled of the two.

itsme ships an update every 3 weeks, MyScarlet every 3 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | itsme | MyScarlet |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (934 ratings)](https://appshunter.io/ios/app/itsme/id1181309300/reviews)** | [3.3 (8 ratings)](https://appshunter.io/ios/app/myscarlet/id6450859908/reviews) |
| Number of ratings | **934** | 8 |
| Positive reviews | 48.4% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 3 months |
| Monetization | Free with in-app purchases | **Ad-supported** |
| Size | 171 MB | 107 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Belgian Mobile ID SA](https://appshunter.io/developer/866001464) | [Proximus](https://appshunter.io/developer/407486936) |

## What reviewers say

### itsme

[App page](https://appshunter.io/ios/app/itsme/id1181309300)

This app provides a secure digital identity for logging in, sharing data, and signing documents. It offers control over what information is shared and with whom, utilizing advanced security measures to protect personal data. It's designed for citizens in select European countries.

**Highlights:** Secure digital identity, Easy login and data sharing, Document signing, Control over shared data, State-of-the-art security, Overview of data sharing

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 Easy to use
- 🔒 Secure authentication
- ⚡ Efficient
- 👍 Practical
- 🤝 Reliable

**What reviewers complain about**

- 🐛 Frequent crashes
- 🚫 Doesn't work on older devices
- 🇧🇪 Limited to Belgium and Netherlands
- 🤯 Confusing setup process
- 🔍 Lack of support

**Reported bugs**

- Login issues
- Compatibility problems with iOS 12.5.5
- Repeated error messages
- Inability to create an account

**Requested features**

- Support for more countries
- Ability to use on multiple devices
- Improved error handling and notifications
- Better customer support


### MyScarlet

[App page](https://appshunter.io/ios/app/myscarlet/id6450859908)

Manage your mobile and TV services with ease. Track consumption, view and pay bills, order new options, and manage your account details. Access FAQs and customer service for quick support.

**Highlights:** Track consumption (data, calls, SMS), Order and manage mobile/TV options, Track order status, View and pay bills, Manage subscription details, Access account settings, Contact customer service

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is itsme free?

itsme is free to download, with no in-app purchases.

### Is MyScarlet free?

MyScarlet is free to download, with no in-app purchases.

### Which has better reviews, itsme or MyScarlet?

itsme is rated higher. itsme averages 4.8 out of 5 from 934 ratings, while MyScarlet averages 3.3 from 8 ratings.

### Do itsme or MyScarlet have ads?

Neither itsme nor MyScarlet shows ads.

### Which is updated more often, itsme or MyScarlet?

itsme ships an update every 3 weeks, and MyScarlet every 3 months. Most recently, itsme was updated on October 26, 2026 and MyScarlet on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*