# NYC ACCESS HRA vs TennCare

The clearest difference is update cadence: TennCare at every 5 weeks against NYC ACCESS HRA's every 3 months. NYC ACCESS HRA's advantage is ratings volume (119K vs 12K) and chart position (#199 vs unranked). On price, rating, review sentiment and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for NYC ACCESS HRA against 4.8 for TennCare. That said, the two scores are not equally well evidenced: NYC ACCESS HRA has 119K ratings behind it against 12K, so its average is the more settled of the two. Written reviews are what separate them: 39% of NYC ACCESS HRA's written reviews are positive against 32% of TennCare's.

NYC ACCESS HRA ships an update every 3 months, TennCare every 5 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | NYC ACCESS HRA | TennCare |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (119K ratings)](https://appshunter.io/ios/app/nyc-access-hra/id1185595325/reviews) | **[4.8 (12K ratings)](https://appshunter.io/ios/app/tenncare/id1435791637/reviews)** |
| Number of ratings | **119K** | 12K |
| Positive reviews | **38.9% of reviews** | 31.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 5 weeks** |
| Monetization | Free | Free |
| Best chart rank | **#199** | — |
| Size | 97 MB | 57 MB |
| Requires iOS | **12.0** | 13.0 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [State of Tennessee](https://appshunter.io/developer/587609506) |

## What reviewers say

### NYC ACCESS HRA

[App page](https://appshunter.io/ios/app/nyc-access-hra/id1185595325)

**Currently charting:** #199 Top Free · Health & Fitness (US App Store)

Manage your NYC benefits on the go. View case details, EBT balances, upcoming appointments, and payment history. Upload required documents and receive real-time notifications about your case status.

**Highlights:** View case status (SNAP/Cash Assistance), Check EBT balances, Track Fair Fares NYC and Access-A-Ride status, View upcoming and past appointments, Upload required documents via photo or camera roll, Receive real-time case notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and easy to use
- 👍 Saves time compared to in-person visits
- 💡 Ability to upload documents remotely
- 🚀 Quick access to account information

**What reviewers complain about**

- 🐛 Technical issues with login and document uploads
- 🐛 Inconsistent or delayed updates to account balances
- 👎 Lack of communication with caseworkers through the app
- 🐛 Frequent app crashes and maintenance downtime

**Reported bugs**

- Login failures and account lockouts
- Inability to upload documents successfully
- Discrepancies between app and actual case status
- Delayed or missing notifications about deadlines

**Requested features**

- Dark mode option
- Integration with caseworker contact information
- Ability to view detailed transaction history
- Streamlined document upload process


### TennCare

[App page](https://appshunter.io/ios/app/tenncare/id1435791637)

Manage your health insurance benefits on the go. Check case status, update household information, upload documents, and renew benefits directly from your smartphone. Access essential self-service features for TennCare, CoverKids, and Medicare Savings Programs.

**Highlights:** View case status and health plan information, Upload required documents, Update household and contact information, Renew benefits, Manage account settings, View appeal information

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly app
- 🚀 Easy access to important links
- 💡 Helpful for managing TennCare account

**What reviewers complain about**

- 🐛 Frequent crashes and errors
- 🐛 Difficulty uploading documents
- 🐛 Login and account creation issues
- 🐛 Inconsistent app behavior

**Reported bugs**

- App freezes or disappears after opening
- Unable to enter date of birth during account creation
- Uploaded documents not saving or viewable
- Repeated password reset requests despite successful changes

**Requested features**

- Allow continued document submission after initial upload
- Improve document upload process
- Provide clearer instructions and error messages


## Frequently asked questions

### Is NYC ACCESS HRA free?

NYC ACCESS HRA is free to download, with no in-app purchases.

### Is TennCare free?

TennCare is free to download, with no in-app purchases.

### Which has better reviews, NYC ACCESS HRA or TennCare?

TennCare is rated higher. NYC ACCESS HRA averages 4.7 out of 5 from 119K ratings, while TennCare averages 4.8 from 12K ratings.

### Do NYC ACCESS HRA or TennCare have ads?

Neither NYC ACCESS HRA nor TennCare shows ads.

### Which is updated more often, NYC ACCESS HRA or TennCare?

NYC ACCESS HRA ships an update every 3 months, and TennCare every 5 weeks. Most recently, NYC ACCESS HRA was updated on September 24, 2026 and TennCare on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*