# NYC ACCESS HRA vs Ziphy

The clearest difference is ratings volume: NYC ACCESS HRA at 147K against Ziphy's 6. NYC ACCESS HRA also leads on iOS requirement (12.0 vs 15.5). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for NYC ACCESS HRA against 4.5 for Ziphy. That said, the two scores are not equally well evidenced: NYC ACCESS HRA has 147K ratings behind it against 6, so its average is the more settled of the two.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 26, 2026 and October 22, 2026 respectively.

## The numbers

| Metric | NYC ACCESS HRA | Ziphy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (147K ratings)](https://appshunter.io/ios/app/nyc-access-hra/id1185595325/reviews)** | [4.5 (6 ratings)](https://appshunter.io/ios/app/ziphy/id1501487363/reviews) |
| Number of ratings | **147K** | 6 |
| Positive reviews | 38.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free | Free |
| Size | 97 MB | 201 MB |
| Requires iOS | **12.0** | 15.5 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 17+ |
| Developer | [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622) | [ZiphyCare Inc](https://appshunter.io/developer/1397319744) |

## What reviewers say

### NYC ACCESS HRA

[App page](https://appshunter.io/ios/app/nyc-access-hra/id1185595325)

Manage your NYC benefits on the go. View case details, EBT balances, upcoming appointments, and payment history. Upload required documents and receive real-time notifications about your case status.

**Highlights:** View case status (SNAP/Cash Assistance), Check EBT balances, Track Fair Fares NYC and Access-A-Ride status, View upcoming and past appointments, Upload required documents via photo or camera roll, Receive real-time case notifications

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and easy to use
- 👍 Saves time compared to in-person visits
- 💡 Ability to upload documents remotely
- 🚀 Quick access to account information

**What reviewers complain about**

- 🐛 Technical issues with login and document uploads
- 🐛 Inconsistent or delayed updates to account balances
- 👎 Lack of communication with caseworkers through the app
- 🐛 Frequent app crashes and maintenance downtime

**Reported bugs**

- Login failures and account lockouts
- Inability to upload documents successfully
- Discrepancies between app and actual case status
- Delayed or missing notifications about deadlines

**Requested features**

- Dark mode option
- Integration with caseworker contact information
- Ability to view detailed transaction history
- Streamlined document upload process


### Ziphy

[App page](https://appshunter.io/ios/app/ziphy/id1501487363)

Schedule, manage, and pay for healthcare appointments from your phone or tablet. Supports both onsite and virtual visits, with care coordinators available for in-person appointments. Manage care for yourself and others.

**Highlights:** Schedule healthcare appointments, Manage appointments, Pay for appointments, Onsite and virtual visits, Care coordinator support, Manage Circle of Care

**Features:** Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is NYC ACCESS HRA free?

NYC ACCESS HRA is free to download, with no in-app purchases.

### Is Ziphy free?

Ziphy is free to download, with no in-app purchases.

### Which has better reviews, NYC ACCESS HRA or Ziphy?

NYC ACCESS HRA is rated higher. NYC ACCESS HRA averages 4.6 out of 5 from 147K ratings, while Ziphy averages 4.5 from 6 ratings.

### Do NYC ACCESS HRA or Ziphy have ads?

Neither NYC ACCESS HRA nor Ziphy shows ads.

### Which is updated more often, NYC ACCESS HRA or Ziphy?

NYC ACCESS HRA ships an update every 3 months, and Ziphy every 3 months. Most recently, NYC ACCESS HRA was updated on October 26, 2026 and Ziphy on October 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*