# Cigna Wellbeing™ vs DiirectCare

Cigna Wellbeing™ and DiirectCare are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Cigna Wellbeing™ ships an update monthly, DiirectCare every 3 weeks. The most recent releases landed on October 20, 2026 and October 1, 2026 respectively.

## The numbers

| Metric | Cigna Wellbeing™ | DiirectCare |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.4 (91 ratings)](https://appshunter.io/ios/app/cigna-wellbeing/id1188092624/reviews)** | — |
| Number of ratings | **91** | — |
| Positive reviews | 2.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | Free | — |
| Size | 123 MB | 58 MB |
| Requires iOS | **15.6** | 16.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 12+ | 4+ |
| Developer | [Cigna Corporation](https://appshunter.io/developer/562403146) | [DIIRECTCARE LIMITED](https://appshunter.io/developer/1896326673) |

## What reviewers say

### Cigna Wellbeing™

[App page](https://appshunter.io/ios/app/cigna-wellbeing/id1188092624)

This app provides a centralized platform for managing health information, accessing medical professionals, and engaging in wellness programs. It offers telehealth services, counseling, assessments, and trackers to support lifestyle changes and improve overall well-being.

**Highlights:** Global Telehealth consultations, International Employee Assistance Program, Health and well-being assessments, Personality and lifestyle focus discovery, Guided health and lifestyle programs, Health data trackers (BMI, blood pressure, etc.)

**In-app purchases:** none

**What reviewers like**

- ✅ Successful video consultations when app functions
- 📱 Convenient telehealth access for remote consultations

**What reviewers complain about**

- 🐛 Login failures and credential rejection issues
- 🐛 Frequent app crashes and freezes
- ❌ 'Something went wrong' errors on core functions
- 🔄 Constant logout requiring re-authentication
- 📱 Poor UI/UX design and navigation

**Reported bugs**

- Login button positioned below screen on some devices
- App freezes after entering OTP
- Crashes when attempting to join video calls
- Crashes when entering phone number for scheduling
- App crashes on startup after login

**Requested features**

- Face ID/Touch ID biometric login
- Remember login credentials functionality
- Policy information and digital wallet integration
- Benefit information access within app
- Claims submission capability


### DiirectCare

[App page](https://appshunter.io/ios/app/diirectcare/id6766806421)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Cigna Wellbeing™ free?

Cigna Wellbeing™ is free to download, with no in-app purchases.

### Is DiirectCare free?

DiirectCare is free to download, with no in-app purchases.

### Do Cigna Wellbeing™ or DiirectCare have ads?

Neither Cigna Wellbeing™ nor DiirectCare shows ads.

### Which is updated more often, Cigna Wellbeing™ or DiirectCare?

Cigna Wellbeing™ ships an update monthly, and DiirectCare every 3 weeks. Most recently, Cigna Wellbeing™ was updated on October 20, 2026 and DiirectCare on October 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*