# Reamaze Mobile vs Freshchat

The clearest difference is rating: Reamaze Mobile at 4.0 against Freshchat's 3.6. Reamaze Mobile also leads on monetization model (free vs freemium) and review sentiment (33% vs 20%). Freshchat's advantage is update cadence (every 3 weeks vs every 2 months) and ratings volume (52 vs 10). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Reamaze Mobile holds the better App Store score, 4.0 against 3.6. That said, the two scores are not equally well evidenced: Freshchat has 52 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 33% of Reamaze Mobile's written reviews are positive against 20% of Freshchat's.

Reamaze Mobile ships an update every 2 months, Freshchat every 3 weeks. The most recent releases landed on November 2, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | Reamaze Mobile | Freshchat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.0 (10 ratings)](https://appshunter.io/ios/app/reamaze-mobile/id1190166501/reviews)** | [3.6 (52 ratings)](https://appshunter.io/ios/app/freshchat/id1273666080/reviews) |
| Number of ratings | 10 | **52** |
| Positive reviews | **33.3% of reviews** | 19.6% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | **Free** | Freemium |
| Size | 11 MB | 244 MB |
| Requires iOS | **10.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Reamaze](https://appshunter.io/developer/876786988) | [FRESHWORKS TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/849713309) |

## What reviewers say

### Reamaze Mobile

[App page](https://appshunter.io/ios/app/reamaze-mobile/id1190166501)

Manage customer support for your business on the go. This app provides real-time notifications and collaboration tools to handle multi-channel messages from email, social media, and live chat. It offers intuitive design, conversation control, and access to knowledge base articles.

**Highlights:** Real-time notifications, Multi-channel messaging (email, social media), Mobile collaboration tools, Intuitive conversation management, Knowledge base integration, Customer data management

**Features:** macOS Compatibility

**In-app purchases:** none


### Freshchat

[App page](https://appshunter.io/ios/app/freshchat/id1273666080)

This app allows businesses to engage with website visitors and users through a modern messaging interface. It provides tools to manage conversations, view visitor profiles, and receive instant notifications to ensure timely responses and enhance customer satisfaction.

**Highlights:** Manage conversations on-the-go, View visitor profiles, Receive push notifications, Share FAQ articles, Assign conversations

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 👍 Simple UI
- 👍 Lightweight and snappy
- 😍 Loved the new UX/UI
- 👼 Great app design

**What reviewers complain about**

- 🐛 Notifications rarely work
- 🐛 Slow message delivery
- 🐛 App logs out frequently
- 🐛 In-app features missing
- 🐛 Audio playback issues

**Reported bugs**

- Messages don't come through
- Audible notifications rarely work
- Long lag in message display
- App logs out after a few days
- Resolve status button shows error

**Requested features**

- Enable Apple Watch ringing for calls
- Add audible notifications for customer responses
- Ability to put links on text
- Auto-email customer missed responses
- Add user IDs back to the app


## Frequently asked questions

### Is Reamaze Mobile free?

Reamaze Mobile is free to download, with no in-app purchases.

### Is Freshchat free?

Freshchat is free to download, with no in-app purchases.

### Which has better reviews, Reamaze Mobile or Freshchat?

Reamaze Mobile is rated higher. Reamaze Mobile averages 4.0 out of 5 from 10 ratings, while Freshchat averages 3.6 from 52 ratings.

### Do Reamaze Mobile or Freshchat have ads?

Neither Reamaze Mobile nor Freshchat shows ads.

### Which is updated more often, Reamaze Mobile or Freshchat?

Reamaze Mobile ships an update every 2 months, and Freshchat every 3 weeks. Most recently, Reamaze Mobile was updated on November 2, 2026 and Freshchat on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*