# Scan & Go vs HelpDesk Host

The clearest difference is rating: Scan & Go at 3.9 against HelpDesk Host's 1.3. HelpDesk Host's advantage is ratings volume (916 vs 9) and update cadence (every 2 months vs every 9 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scan & Go holds the better App Store score, 3.9 against 1.3. That said, the two scores are not equally well evidenced: HelpDesk Host has 916 ratings behind it against 9, so its average is the more settled of the two. Written reviews complicate that: 0% of Scan & Go's written reviews are positive against 8% of HelpDesk Host's, so the app with the better star average is not the one people write more warmly about.

Scan & Go ships an update every 9 months, HelpDesk Host every 2 months. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | Scan & Go | HelpDesk Host |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.9 (9 ratings)](https://appshunter.io/ios/app/scan-and-go/id1192358093/reviews)** | [1.3 (916 ratings)](https://appshunter.io/ios/app/helpdesk-host/id1529442180/reviews) |
| Number of ratings | 9 | **916** |
| Positive reviews | 0.0% of reviews | **7.8% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 9 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 39 MB | 14 MB |
| Requires iOS | **15.0** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Tvlight Projects B.V.](https://appshunter.io/developer/1707024388) | [IDrive Incorporated](https://appshunter.io/developer/295113649) |

## What reviewers say

### Scan & Go

[App page](https://appshunter.io/ios/app/scan-and-go/id1192358093)

This app allows users to scan barcodes of specific devices and manage them within a larger architecture. It simplifies adding, removing, and updating devices, especially during installation. Access is secured through existing credentials.

**Highlights:** Scan device barcodes, Add/remove/update devices, Manage devices in Tvilight architecture, Secure access via CityManager, Easy device installation support

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### HelpDesk Host

[App page](https://appshunter.io/ios/app/helpdesk-host/id1529442180)

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

**Highlights:** On-demand remote support, Scheduled support sessions, Secure issue resolution, In-session text chat, One-time app installation

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- ⭐ Excellent app for remote support
- 🤝 Helpful for businesses and technicians

**What reviewers complain about**

- 🚨 Used by scammers to steal information
- 🔒 Security concerns with screen sharing
- ⚠️ Misleading claims of being affiliated with legitimate companies

**Reported bugs**

- Join session button not functioning properly
- Compatibility issues with older devices

**Requested features**

- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases


## Frequently asked questions

### Is Scan & Go free?

Scan & Go is free to download, with no in-app purchases.

### Is HelpDesk Host free?

HelpDesk Host is free to download, with no in-app purchases.

### Which has better reviews, Scan & Go or HelpDesk Host?

Scan & Go is rated higher. Scan & Go averages 3.9 out of 5 from 9 ratings, while HelpDesk Host averages 1.3 from 916 ratings.

### Do Scan & Go or HelpDesk Host have ads?

Neither Scan & Go nor HelpDesk Host shows ads.

### Which is updated more often, Scan & Go or HelpDesk Host?

Scan & Go ships an update every 9 months, and HelpDesk Host every 2 months. Most recently, Scan & Go was updated on October 24, 2026 and HelpDesk Host on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*