# Sprinklr Extend vs Now Support

The clearest difference is review sentiment: Sprinklr Extend at 72% against Now Support's 44%. Sprinklr Extend also leads on rating (4.6 vs 4.3) and ratings volume (343 vs 26). Now Support's advantage is update cadence (fortnightly vs every 5 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Sprinklr Extend holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Sprinklr Extend has 343 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 72% of Sprinklr Extend's written reviews are positive against 44% of Now Support's.

Sprinklr Extend ships an update every 5 weeks, Now Support fortnightly. The most recent releases landed on October 2, 2026 and September 30, 2026 respectively.

## The numbers

| Metric | Sprinklr Extend | Now Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (343 ratings)](https://appshunter.io/ios/app/sprinklr-extend/id1200748877/reviews)** | [4.3 (26 ratings)](https://appshunter.io/ios/app/now-support/id1504338471/reviews) |
| Number of ratings | **343** | 26 |
| Positive reviews | **72.0% of reviews** | 44.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Fortnightly** |
| Monetization | Free | Free |
| Size | 49 MB | 140 MB |
| Requires iOS | **15.1** | 18.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Sprinklr](https://appshunter.io/developer/413619437) | [ServiceNow](https://appshunter.io/developer/844397809) |

## What reviewers say

### Sprinklr Extend

[App page](https://appshunter.io/ios/app/sprinklr-extend/id1200748877)

Easily share company content and news with your social networks. Discover and share engaging posts, upload your own content, and schedule shares for later. Connect your social accounts to amplify your reach.

**Highlights:** Access company content, Share to social networks, Upload own content, Schedule posts, Connect social accounts

**In-app purchases:** none

**What reviewers like**

- 👍 Easy and intuitive to use
- 🚀 Quick content sharing across multiple platforms
- 📅 Convenient scheduling functionality
- 🎮 Gamification with points system
- 📱 Simple one-click sharing

**What reviewers complain about**

- 🐛 Frequent app crashes and instability
- 🔐 Constant unexpected logouts
- 🔌 Frequent disconnection from social platforms
- ⚠️ Unreliable reconnection to linked accounts
- ❌ Content frequently unavailable

**Reported bugs**

- App crashes after updates
- Keyboard doesn't appear on name entry field during signup
- Login window closes when leaving app for 2FA code
- Points not credited properly after posting
- Copy-paste feature doesn't work for Instagram

**Requested features**

- Batch loading and scheduling multiple posts
- Tagging functionality for LinkedIn and company mentions
- Better video support for LinkedIn
- More advanced features and customization
- Improved gamification mechanics


### Now Support

[App page](https://appshunter.io/ios/app/now-support/id1504338471)

Manage administrative tasks and resolve cases on the go. Access knowledge articles, fulfill requests via the Service Catalog, and get instant help from a virtual agent. Log in securely and receive real-time notifications for seamless productivity.

**Highlights:** Track and advance cases, Real-time notifications, Access knowledge articles, Service Catalog for requests, Virtual Agent assistance, Biometric login

**In-app purchases:** none


## Frequently asked questions

### Is Sprinklr Extend free?

Sprinklr Extend is free to download, with no in-app purchases.

### Is Now Support free?

Now Support is free to download, with no in-app purchases.

### Which has better reviews, Sprinklr Extend or Now Support?

Sprinklr Extend is rated higher. Sprinklr Extend averages 4.6 out of 5 from 343 ratings, while Now Support averages 4.3 from 26 ratings.

### Do Sprinklr Extend or Now Support have ads?

Neither Sprinklr Extend nor Now Support shows ads.

### Which is updated more often, Sprinklr Extend or Now Support?

Sprinklr Extend ships an update every 5 weeks, and Now Support fortnightly. Most recently, Sprinklr Extend was updated on October 2, 2026 and Now Support on September 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*