# Logincident vs Desku Helpdesk

The clearest difference is update cadence: Desku Helpdesk at every 4 weeks against Logincident's every 6 months. Logincident's advantage is iOS requirement (13.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Logincident ships an update every 6 months, Desku Helpdesk every 4 weeks. The most recent releases landed on October 29, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | Logincident | Desku Helpdesk |
| --- | --- | --- |
| Price | Free | Free |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 months | **Every 4 weeks** |
| Size | 44 MB | 61 MB |
| Requires iOS | **13.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Logincident Limited](https://appshunter.io/developer/1103758909) | [Desku.io (A Division of Hosted.com)](https://appshunter.io/developer/6772197804) |

## What reviewers say

### Logincident

[App page](https://appshunter.io/ios/app/logincident/id1201749421)

**Features:** macOS Compatibility

**In-app purchases:** none


### Desku Helpdesk

[App page](https://appshunter.io/ios/app/desku-helpdesk/id1616842291)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Logincident free?

Logincident is free to download, with no in-app purchases.

### Is Desku Helpdesk free?

Desku Helpdesk is free to download, with no in-app purchases.

### Do Logincident or Desku Helpdesk have ads?

Neither Logincident nor Desku Helpdesk shows ads.

### Which is updated more often, Logincident or Desku Helpdesk?

Logincident ships an update every 6 months, and Desku Helpdesk every 4 weeks. Most recently, Logincident was updated on October 29, 2026 and Desku Helpdesk on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*