# Mitel Connect vs alive5

The clearest difference is rating: Mitel Connect at 4.5 against alive5's 3.2. Mitel Connect also leads on ratings volume (4.8K vs 10) and review sentiment (23% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Mitel Connect holds the better App Store score, 4.5 against 3.2. That said, the two scores are not equally well evidenced: Mitel Connect has 4.8K ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 23% of Mitel Connect's written reviews are positive against 0% of alive5's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 17, 2026 and October 5, 2026 respectively.

## The numbers

| Metric | Mitel Connect | alive5 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (4.8K ratings)](https://appshunter.io/ios/app/mitel-connect/id1206998099/reviews)** | [3.2 (10 ratings)](https://appshunter.io/ios/app/alive5/id1230065911/reviews) |
| Number of ratings | **4.8K** | 10 |
| Positive reviews | **23.2% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 66 MB | 46 MB |
| Requires iOS | **12.0** | 12.4 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Mitel Networks Corporation](https://appshunter.io/developer/448794623) | [Alive5, Inc](https://appshunter.io/developer/1230065910) |

## What reviewers say

### Mitel Connect

[App page](https://appshunter.io/ios/app/mitel-connect/id1206998099)

This app extends your desk phone functionality to your mobile device. Access contacts, join meetings, and manage calls and voicemails with a new, intuitive interface. It ensures your business caller ID is used, keeping your personal number private.

**Highlights:** Mobile desk phone functionality, Access enterprise contacts, One-click conference joining, Call and voicemail management, Business caller ID, New dashboard for work day management, Seamless WiFi/cellular handover

**In-app purchases:** none

**What reviewers like**

- 🚀 Works great
- 💡 Useful for remote work
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Crashes frequently
- 🔋 Drains battery
- 🔒 Connectivity issues
- 👎 Unreliable performance

**Reported bugs**

- App crashes on launch
- Calls not ringing through app
- Frequent disconnects
- Compatibility issues with newer iOS versions

**Requested features**

- Improve background functionality
- Add IM and video conferencing
- Better integration with iOS features


### alive5

[App page](https://appshunter.io/ios/app/alive5/id1230065911)

This app streamlines customer communication for agents on the go. It allows for accepting live chat requests and responding to customers via SMS/text messaging, with improvements to real-time conversation loading and message sending functionality.

**Highlights:** Accept live chat requests, Respond via SMS/Text Messaging, Real-time conversation loading, Improved message sending, Simplified interface

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Mitel Connect free?

Mitel Connect is free to download, with no in-app purchases.

### Is alive5 free?

alive5 is free to download, with no in-app purchases.

### Which has better reviews, Mitel Connect or alive5?

Mitel Connect is rated higher. Mitel Connect averages 4.5 out of 5 from 4.8K ratings, while alive5 averages 3.2 from 10 ratings.

### Do Mitel Connect or alive5 have ads?

Neither Mitel Connect nor alive5 shows ads.

### Which is updated more often, Mitel Connect or alive5?

Mitel Connect ships an update every 2 months, and alive5 every 2 months. Most recently, Mitel Connect was updated on October 17, 2026 and alive5 on October 5, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*