# EDDMapS Pro vs Esri Support

The clearest difference is rating: EDDMapS Pro at 5.0 against Esri Support's 4.5. Esri Support's advantage is review sentiment (25% vs 0%) and ratings volume (33 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

EDDMapS Pro holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 0% of EDDMapS Pro's written reviews are positive against 25% of Esri Support's, so the app with the better star average is not the one people write more warmly about.

EDDMapS Pro ships an update every 3 weeks, Esri Support every 2 weeks. Both last shipped on November 4, 2026.

## The numbers

| Metric | EDDMapS Pro | Esri Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/eddmaps-pro/id1207452368/reviews)** | [4.5 (33 ratings)](https://appshunter.io/ios/app/esri-support/id1446065834/reviews) |
| Number of ratings | 1 | **33** |
| Positive reviews | 0.0% of reviews | **25.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 weeks | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 35 MB | 89 MB |
| Requires iOS | 18.6 | **15.6** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Charles T. Bargeron](https://appshunter.io/developer/381326173) | [ESRI](https://appshunter.io/developer/379687933) |

## What reviewers say

### EDDMapS Pro

[App page](https://appshunter.io/ios/app/eddmaps-pro/id1207452368)

This professional tool allows biologists and land managers to report, monitor, and manage invasive species with detailed observations, offline maps, and data synchronization. It supports time-series monitoring, custom forms, and boundary overlays for effective spatial planning and control.

**Highlights:** Report and submit observations with GPS and photos, Download datasets for offline review, Record revisits and contest records, Photo projects for time-series monitoring, Use custom monitoring forms, Import KML for boundary overlays, Offline maps and workflow

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Esri Support

[App page](https://appshunter.io/ios/app/esri-support/id1446065834)

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

**Highlights:** AI chatbot for technical issues, Instant notifications for updates, Video tutorials for Esri technologies, Contact support via phone, chat, or form, Manage support cases and bugs, ArcGIS Online service status dashboard

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is EDDMapS Pro free?

EDDMapS Pro is free to download, with no in-app purchases.

### Is Esri Support free?

Esri Support is free to download, with no in-app purchases.

### Which has better reviews, EDDMapS Pro or Esri Support?

EDDMapS Pro is rated higher. EDDMapS Pro averages 5.0 out of 5 from 1 ratings, while Esri Support averages 4.5 from 33 ratings.

### Do EDDMapS Pro or Esri Support have ads?

Neither EDDMapS Pro nor Esri Support shows ads.

### Which is updated more often, EDDMapS Pro or Esri Support?

EDDMapS Pro ships an update every 3 weeks, and Esri Support every 2 weeks. Most recently, EDDMapS Pro was updated on November 4, 2026 and Esri Support on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*