# TechTeam vs Microsoft Surface

The clearest difference is rating: TechTeam at 4.8 against Microsoft Surface's 3.2. TechTeam also leads on review sentiment (50% vs 26%). Microsoft Surface's advantage is ads (none vs shown) and ratings volume (159 vs 6). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

TechTeam holds the better App Store score, 4.8 against 3.2. That said, the two scores are not equally well evidenced: Microsoft Surface has 159 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 50% of TechTeam's written reviews are positive against 26% of Microsoft Surface's.

TechTeam ships an update every 3 months, Microsoft Surface every 2 months. Both last shipped on October 16, 2026.

## The numbers

| Metric | TechTeam | Microsoft Surface |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (6 ratings)](https://appshunter.io/ios/app/techteam/id1207874507/reviews)** | [3.2 (159 ratings)](https://appshunter.io/ios/app/microsoft-surface/id1476329686/reviews) |
| Number of ratings | 6 | **159** |
| Positive reviews | **50.0% of reviews** | 25.6% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Ad-supported | **Free** |
| Size | 42 MB | 70 MB |
| Requires iOS | 15.5 | **11.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 17+ | 4+ |
| Developer | [Asurion Mobile Applications Inc](https://appshunter.io/developer/371405130) | [Microsoft Corporation](https://appshunter.io/developer/298856275) |

## What reviewers say

### TechTeam

[App page](https://appshunter.io/ios/app/techteam/id1207874507)

Access unlimited technical support for your business needs. Connect with live, US-based technicians via call or chat for troubleshooting, setup, data backup, and system optimization.

**Highlights:** Unlimited technical support, Live US-based technicians, Troubleshoot network issues, Set up WiFi devices, Data backup services, System performance optimization

**Features:** macOS Compatibility

**In-app purchases:** none


### Microsoft Surface

[App page](https://appshunter.io/ios/app/microsoft-surface/id1476329686)

Manage and personalize your audio devices. Update firmware, view device information, and adjust settings like equalizer and volume. Connect and control devices, and access tutorials for assistance.

**Highlights:** Update earbuds and headphones, View and change device info, View battery and volume, Personalize settings, Change equalizer settings, Control connected devices, Reset devices

**In-app purchases:** none

**What reviewers like**

- 🎵 Excellent audio quality and crisp sound
- 🎚️ Useful EQ customization capabilities
- 📱 Smooth out-of-box setup experience
- 🔗 Hardware quality is solid
- ⚡ Quick app loading when functional

**What reviewers complain about**

- 🐛 App frequently fails to detect paired headphones
- 🔌 Constant connection and pairing issues
- 😤 Poor reliability and stability
- 🚫 App becomes completely broken after updates
- 🔐 Authentication and login failures

**Reported bugs**

- App stuck on scanning/searching for headphones
- Bluetooth connection drops during calls
- App won't recognize headphones even when paired
- Authentication hangs on 'Authenticating' screen
- Constant red light indicator issues

**Requested features**

- MacOS app support
- iPad landscape mode support
- Customizable gesture controls
- Better device switching between paired devices
- More EQ preset options


## Frequently asked questions

### Is TechTeam free?

TechTeam is free to download, with no in-app purchases.

### Is Microsoft Surface free?

Microsoft Surface is free to download, with no in-app purchases.

### Which has better reviews, TechTeam or Microsoft Surface?

TechTeam is rated higher. TechTeam averages 4.8 out of 5 from 6 ratings, while Microsoft Surface averages 3.2 from 159 ratings.

### Do TechTeam or Microsoft Surface have ads?

TechTeam shows ads; Microsoft Surface does not.

### Which is updated more often, TechTeam or Microsoft Surface?

TechTeam ships an update every 3 months, and Microsoft Surface every 2 months. Most recently, TechTeam was updated on October 16, 2026 and Microsoft Surface on October 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*