# Caffè Nero vs heytea

The clearest difference is rating: heytea at 4.9 against Caffè Nero's 3.7. heytea also leads on review sentiment (79% vs 39%) and ads (none vs shown). On price, update cadence, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

heytea holds the better App Store score, 4.9 against 3.7. That said, the two scores are not equally well evidenced: heytea has 9.4K ratings behind it against 686, so its average is the more settled of the two. Written reviews point the same way: 39% of Caffè Nero's written reviews are positive against 79% of heytea's.

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 14, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | Caffè Nero | heytea |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.7 (686 ratings)](https://appshunter.io/ios/app/caffe-nero/id1209864393/reviews) | **[4.9 (9.4K ratings)](https://appshunter.io/ios/app/heytea/id6468945008/reviews)** |
| Number of ratings | 686 | **9.4K** |
| Positive reviews | 39.3% of reviews | **78.8% of reviews** |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Fortnightly | Fortnightly |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | — | **#104** |
| Size | 138 MB | 113 MB |
| Requires iOS | **15.0** | 15.1 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Neal Street Technologies Limited](https://appshunter.io/developer/784476393) | [HEYTEA](https://appshunter.io/developer/1412534169) |

## What reviewers say

### Caffè Nero

[App page](https://appshunter.io/ios/app/caffe-nero/id1209864393)

Easily pay for your coffee and earn rewards with every purchase. Scan your phone to pay instantly and collect loyalty stamps. Find nearby stores, order ahead for pickup, and track your spending with digital receipts.

**Highlights:** Mobile payments, Loyalty stamp collection, Digital receipts, Store finder, Click and collect ordering, Voucher sharing

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 💡 Convenient loyalty program
- 👍 Seamless and convenient
- 🚀 Efficient mobile ordering
- 👍 Friendly staff

**What reviewers complain about**

- 🐛 Unreliable order tracking
- 🐛 Buggy and glitchy
- 🐛 Slow customer support response
- 🐛 Difficulty linking payment methods
- 🐛 Inconsistent in-store experience

**Reported bugs**

- Frequent app crashes and login issues
- Rewards and stamps not properly tracking
- Vouchers disappearing or not working
- Difficulty adding payment methods and gift cards
- Inconsistent location detection and order processing

**Requested features**

- Add ability to save favorite store location
- Implement tipping functionality
- Improve order history and previous order recall
- Provide more customization options for drinks
- Enable Apple Pay and other digital wallet integrations


### heytea

[App page](https://appshunter.io/ios/app/heytea/id6468945008)

**Currently charting:** #104 Top Free · Food & Drink (US App Store)

Order your favorite beverages online for convenient pickup, customize drinks to your exact preferences, and easily find the nearest store. Stay updated on new releases and promotions for a personalized tea-drinking experience.

**Highlights:** Order drinks online, Skip the queue for pickup, Customize drink preferences, Locate nearest stores, Track order status, Notifications for new drinks and activities

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and easy to use
- 👍 Intuitive and user-friendly interface
- 🚀 Quick ordering and pickup
- 👍 Customizable drink options
- 🚀 Seamless online payments

**What reviewers complain about**

- 🐛 Frequent login issues
- 🐛 Unreliable location detection
- 🐛 Payment processing problems
- 🐛 Lack of language support
- 🐛 Slow image loading speed

**Reported bugs**

- Unable to place orders due to technical issues
- Incorrect order status and pickup time information
- Compatibility problems with older devices
- Crashes and freezes during usage

**Requested features**

- Add Apple Pay and Google Pay support
- Implement ability to save credit card information
- Provide in-app coupons and promotions
- Offer delivery service
- Add more customization options for drinks


## Frequently asked questions

### Is Caffè Nero free?

Caffè Nero is free to download, with no in-app purchases.

### Is heytea free?

heytea is free to download, with no in-app purchases.

### Which has better reviews, Caffè Nero or heytea?

heytea is rated higher. Caffè Nero averages 3.7 out of 5 from 686 ratings, while heytea averages 4.9 from 9.4K ratings.

### Do Caffè Nero or heytea have ads?

Caffè Nero shows ads; heytea does not.

### Which is updated more often, Caffè Nero or heytea?

Caffè Nero ships an update fortnightly, and heytea fortnightly. Most recently, Caffè Nero was updated on October 14, 2026 and heytea on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*