# MySmartfren vs Super App Polri

MySmartfren and Super App Polri both sit at 4.7 stars, but that hides the real split: 91% of Super App Polri's written reviews are positive against 26% of MySmartfren's. Super App Polri also leads on monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs every 5 weeks). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for MySmartfren against 4.8 for Super App Polri. Both are backed by a comparable volume of ratings — 317 and 1K respectively. Written reviews are what separate them: 26% of MySmartfren's written reviews are positive against 91% of Super App Polri's.

MySmartfren ships an update every 5 weeks, Super App Polri fortnightly. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | MySmartfren | Super App Polri |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (317 ratings)](https://appshunter.io/ios/app/mysmartfren/id1209898190/reviews) | **[4.8 (1K ratings)](https://appshunter.io/ios/app/super-app-polri/id1617509708/reviews)** |
| Number of ratings | 317 | **1K** |
| Positive reviews | 26.1% of reviews | **90.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 weeks | **Fortnightly** |
| Monetization | Free with in-app purchases | **Free** |
| Size | 131 MB | 128 MB |
| Requires iOS | 15.6 | **15.5** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [PT Smartfren Telecom](https://appshunter.io/developer/1209898189) | [Divisi Teknologi Informasi dan Komunikasi Kepolisian Negara Republik Indonesia](https://appshunter.io/developer/1448853483) |

## What reviewers say

### MySmartfren

[App page](https://appshunter.io/ios/app/mysmartfren/id1209898190)

Manage your mobile account with ease, including checking balances, topping up, and purchasing data plans. The app also offers features for managing multiple numbers, secure payments, and exclusive rewards. It supports eSIM technology for a digital SIM experience.

**Highlights:** Check balance and top up, Buy data packages, Manage multiple numbers, Secure real-time payments, Digital SIM (eSIM) support, Earn and redeem SmartPoin rewards, Live chat support

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 👍 Saves data quota
- 👍 Good promotions and bonuses
- 👍 Feature-rich app
- 👍 Faster and easier navigation (new app)

**What reviewers complain about**

- 🐛 App crashes frequently
- 🐛 Slow loading times
- 🐛 Login issues (re-login required, fails)
- 🐛 Payment failures
- 🐛 Limited English support

**Reported bugs**

- App crashes on startup after update
- App crashes on iPhone 6s after update
- App crashes on iPhone 6
- App crashes on startup
- App crashes every time on open

**Requested features**

- Option to stop SMS promos
- Improve English language support
- Fix credit card payment gateway
- Simplify app interface
- Allow account creation without KTP for foreigners


### Super App Polri

[App page](https://appshunter.io/ios/app/super-app-polri/id1617509708)

This app provides a digital gateway to various police services, streamlining public access to essential functions. It aims to save users time and effort by offering online renewals, emergency calls, and incident reporting directly from their mobile devices.

**Highlights:** Emergency Call 110, Online STNK Renewal, SIM Renewal, Online SKCK Application, Police Reports & Complaints, E-Tilang & ETLE Check, Case Progress Monitoring

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Efficient application process
- 💡 Helpful for SKCK application

**What reviewers complain about**

- 🌐 Difficult for overseas users
- 💳 Limited payment options

**Reported bugs**

- Occasional freezing issues

**Requested features**

- Support for overseas users
- Multilingual SKCK certificates


## Frequently asked questions

### Is MySmartfren free?

MySmartfren is free to download, with no in-app purchases.

### Is Super App Polri free?

Super App Polri is free to download, with no in-app purchases.

### Which has better reviews, MySmartfren or Super App Polri?

Super App Polri is rated higher. MySmartfren averages 4.7 out of 5 from 317 ratings, while Super App Polri averages 4.8 from 1K ratings.

### Do MySmartfren or Super App Polri have ads?

Neither MySmartfren nor Super App Polri shows ads.

### Which is updated more often, MySmartfren or Super App Polri?

MySmartfren ships an update every 5 weeks, and Super App Polri fortnightly. Most recently, MySmartfren was updated on September 22, 2026 and Super App Polri on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*