# PittSMART vs First Due Mobile

The clearest difference is rating: PittSMART at 3.5 against First Due Mobile's 2.8. PittSMART also leads on review sentiment (50% vs 18%) and iOS requirement (13.0 vs 17.0). First Due Mobile's advantage is ads (none vs shown) and update cadence (every 2 weeks vs every 7 months). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PittSMART holds the better App Store score, 3.5 against 2.8. That said, the two scores are not equally well evidenced: First Due Mobile has 869 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 50% of PittSMART's written reviews are positive against 18% of First Due Mobile's.

PittSMART ships an update every 7 months, First Due Mobile every 2 weeks. The most recent releases landed on November 2, 2026 and November 6, 2026 respectively.

## The numbers

| Metric | PittSMART | First Due Mobile |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.5 (2 ratings)](https://appshunter.io/ios/app/pittsmart/id1211318386/reviews)** | [2.8 (869 ratings)](https://appshunter.io/ios/app/first-due-mobile/id1300758445/reviews) |
| Number of ratings | 2 | **869** |
| Positive reviews | **50.0% of reviews** | 17.5% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | Every 7 months | **Every 2 weeks** |
| Monetization | Ad-supported | **Free** |
| Size | 32 MB | 229 MB |
| Requires iOS | **13.0** | 17.0 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [City of Pittsfield](https://appshunter.io/developer/1524674809) | [Locality Media, Inc.](https://appshunter.io/developer/1355085433) |

## What reviewers say

### PittSMART

[App page](https://appshunter.io/ios/app/pittsmart/id1211318386)

Report city issues like potholes or graffiti directly to the local government. Receive real-time updates and notifications on the resolution of your service requests. Upload photos and track the progress of your submissions.

**Highlights:** Submit service requests, Report city issues, Upload photographs, Receive real-time notifications, Track request resolution, Directly route to city departments

**Features:** macOS Compatibility

**In-app purchases:** none


### First Due Mobile

[App page](https://appshunter.io/ios/app/first-due-mobile/id1300758445)

This app provides real-time incident tracking, emergency routing, and detailed building pre-plans for first responders. It offers quick scene size-ups, integrated data, and team communication features for safer and faster responses.

**Highlights:** Incident tracking and notification, Emergency response routing, Building data and pre-plans, Quick scene size-up, Team chat and communication, Live unit tracking

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Accurate incident information
- 📊 Valuable pre-planning and response data
- 🗺️ Helpful mapping and navigation features
- 💡 Comprehensive all-in-one solution

**What reviewers complain about**

- 🐛 Frequent crashes and stability issues
- 📱 Clunky and unintuitive mobile interface
- ⏱️ Slow incident notifications and app loading
- 🔇 Lack of customizable alert tones and settings
- 🤯 Overwhelming number of features, poor usability

**Reported bugs**

- Addresses not accurately displayed
- Inability to log out or switch between departments
- Inconsistent behavior across iOS and Android
- Unreliable push notifications and alerts

**Requested features**

- Dark mode option
- Improved scheduling and shift management
- Apple Watch integration for alerts
- Offline functionality and caching
- Streamlined user interface and navigation


## Frequently asked questions

### Is PittSMART free?

PittSMART is free to download, with no in-app purchases.

### Is First Due Mobile free?

First Due Mobile is free to download, with no in-app purchases.

### Which has better reviews, PittSMART or First Due Mobile?

PittSMART is rated higher. PittSMART averages 3.5 out of 5 from 2 ratings, while First Due Mobile averages 2.8 from 869 ratings.

### Do PittSMART or First Due Mobile have ads?

PittSMART shows ads; First Due Mobile does not.

### Which is updated more often, PittSMART or First Due Mobile?

PittSMART ships an update every 7 months, and First Due Mobile every 2 weeks. Most recently, PittSMART was updated on November 2, 2026 and First Due Mobile on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*