# SentriConnect vs Tech Helpline

The clearest difference is rating: Tech Helpline at 5.0 against SentriConnect's 2.2. SentriConnect's advantage is ratings volume (56 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Tech Helpline holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: SentriConnect has 56 ratings behind it against 2, so its average is the more settled of the two.

SentriConnect ships an update every 6 weeks, Tech Helpline every 2 months. The most recent releases landed on October 15, 2026 and October 3, 2026 respectively.

## The numbers

| Metric | SentriConnect | Tech Helpline |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.2 (56 ratings)](https://appshunter.io/ios/app/sentriconnect/id1211378236/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/tech-helpline/id1604887800/reviews)** |
| Number of ratings | **56** | 2 |
| Positive reviews | 2.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 2 months |
| Monetization | Free | Free |
| Size | 47 MB | 49 MB |
| Requires iOS | **14.0** | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [SentriLock](https://appshunter.io/developer/643986489) | [Florida Association of Realtors](https://appshunter.io/developer/674145359) |

## What reviewers say

### SentriConnect

[App page](https://appshunter.io/ios/app/sentriconnect/id1211378236)

This app provides a managed access system for lockboxes, allowing owners to grant time-limited access and receive detailed usage information. It offers security and dependability for lockbox subscribers.

**Highlights:** Grant time-limited access, Receive detailed access information, Managed access system, Secure and dependable, Integration with SentriKey Real Estate

**Features:** Vision Pro support

**In-app purchases:** none


### Tech Helpline

[App page](https://appshunter.io/ios/app/tech-helpline/id1604887800)

Connect with your tech support team through calls, email, or live chat. This service is exclusively for members of participating real estate institutions, offering the industry's top tech support in the U.S. and Canada.

**Highlights:** Call tech support analysts, Open cases via email, Live chat with analysts, Exclusive for real estate members, Industry-leading service

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is SentriConnect free?

SentriConnect is free to download, with no in-app purchases.

### Is Tech Helpline free?

Tech Helpline is free to download, with no in-app purchases.

### Which has better reviews, SentriConnect or Tech Helpline?

Tech Helpline is rated higher. SentriConnect averages 2.2 out of 5 from 56 ratings, while Tech Helpline averages 5.0 from 2 ratings.

### Do SentriConnect or Tech Helpline have ads?

Neither SentriConnect nor Tech Helpline shows ads.

### Which is updated more often, SentriConnect or Tech Helpline?

SentriConnect ships an update every 6 weeks, and Tech Helpline every 2 months. Most recently, SentriConnect was updated on October 15, 2026 and Tech Helpline on October 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*