# myMTE vs FixIT Frank

The clearest difference is rating: FixIT Frank at 5.0 against myMTE's 3.0. FixIT Frank also leads on update cadence (every 3 weeks vs every 2 months) and iOS requirement (15.1 vs 17.0). myMTE's advantage is in-app purchases (none vs 4) and ratings volume (59 vs 2). On price, ads and device support there is nothing between them.

Both are free to download. FixIT Frank sells 4 in-app purchases, starting at $14.99 per month. myMTE asks for nothing beyond the download.

FixIT Frank holds the better App Store score, 5.0 against 3.0. That said, the two scores are not equally well evidenced: myMTE has 59 ratings behind it against 2, so its average is the more settled of the two.

myMTE ships an update every 2 months, FixIT Frank every 3 weeks. The most recent releases landed on October 21, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | myMTE | FixIT Frank |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.0 (59 ratings)](https://appshunter.io/ios/app/mymte/id1213565649/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/fixit-frank/id6760689991/reviews)** |
| Number of ratings | **59** | 2 |
| Positive reviews | 20.0% of reviews | — |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 29 MB | 60 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 17+ | 12+ |
| Developer | [Middle Tennessee Electric Membership Corporation](https://appshunter.io/developer/1358380023) | [PAUL CORRIVEAU](https://appshunter.io/developer/1885757654) |

## What reviewers say

### myMTE

[App page](https://appshunter.io/ios/app/mymte/id1213565649)

Manage your utility account with ease. Pay bills, track energy consumption, report outages, and contact member support directly from your mobile device. Gain insights into your usage to help manage costs.

**Highlights:** Pay bills and view history, Manage recurring payments, Monitor daily energy consumption, Report power outages, Contact member support, View outage map

**In-app purchases:** none

**What reviewers like**

- 👍 Great when it works
- 💡 New features help understand usage
- 👍 Easy to navigate
- 👍 User-friendly interface
- 👍 Excellent utility app

**What reviewers complain about**

- 🐛 App crashes on launch
- 🐛 App closes immediately
- 🐛 App not working
- 🐛 Login issues
- 🐛 Connectivity issues

**Reported bugs**

- App will not load
- App is laggy
- Energy usage report slow/won't load
- Trouble logging in
- App not working

**Requested features**

- Add TouchID sign on
- Fix login issues with Google Log Blocking
- Improve app stability after updates
- Allow users to talk to a person


### FixIT Frank

[App page](https://appshunter.io/ios/app/fixit-frank/id6760689991)

Get patient, step-by-step tech support over the phone for your devices. This helper guides you through common issues with clear, simple instructions and remembers your past interactions. Share photos of problems for visual assistance.

**Highlights:** On-demand phone support, Step-by-step guidance, Device and conversation history, Written summaries and checklists, Photo sharing for troubleshooting, Support for various devices and tech

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases (4)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Pro Monthly | $14.99 | per month |
| 20 Minutes | $3.99 | one-time |
| 45 Minutes | $5.99 | one-time |
| 90 Minutes | $9.99 | one-time |


## Frequently asked questions

### Is myMTE free?

myMTE is free to download, with no in-app purchases.

### Is FixIT Frank free?

FixIT Frank is free to download, with in-app purchases available.

### Which has better reviews, myMTE or FixIT Frank?

FixIT Frank is rated higher. myMTE averages 3.0 out of 5 from 59 ratings, while FixIT Frank averages 5.0 from 2 ratings.

### Do myMTE or FixIT Frank have ads?

Neither myMTE nor FixIT Frank shows ads.

### Which is updated more often, myMTE or FixIT Frank?

myMTE ships an update every 2 months, and FixIT Frank every 3 weeks. Most recently, myMTE was updated on October 21, 2026 and FixIT Frank on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*