# Splashtop for RMM vs MSP Process

The clearest difference is review sentiment: MSP Process at 100% against Splashtop for RMM's 40%. MSP Process also leads on rating (5.0 vs 3.1) and update cadence (every 2 weeks vs every 8 months). Splashtop for RMM's advantage is ratings volume (15 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MSP Process holds the better App Store score, 5.0 against 3.1. That said, the two scores are not equally well evidenced: Splashtop for RMM has 15 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 40% of Splashtop for RMM's written reviews are positive against 100% of MSP Process's.

Splashtop for RMM ships an update every 8 months, MSP Process every 2 weeks. The most recent releases landed on October 16, 2026 and October 4, 2026 respectively.

## The numbers

| Metric | Splashtop for RMM | MSP Process |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.1 (15 ratings)](https://appshunter.io/ios/app/splashtop-for-rmm/id1213999224/reviews) | **[5.0 (2 ratings)](https://appshunter.io/ios/app/msp-process/id6447599630/reviews)** |
| Number of ratings | **15** | 2 |
| Positive reviews | 40.0% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 8 months | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 14 MB | 57 MB |
| Requires iOS | 17.0 | **15.1** |
| Devices | iPhone, iPad | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Splashtop Inc.](https://appshunter.io/developer/382509318) | [MSP Process](https://appshunter.io/developer/1866931015) |

## What reviewers say

### Splashtop for RMM

[App page](https://appshunter.io/ios/app/splashtop-for-rmm/id1213999224)

This app enables remote control sessions from an iOS device directly through an RMM console. It is designed exclusively for users of RMM software that integrates Splashtop remote access technology. Setup and usage instructions are provided by the respective RMM provider.

**Highlights:** Remote control sessions, RMM console integration, iOS device compatibility, Embedded Splashtop technology, Remote support functionality

**Features:** Vision Pro support

**In-app purchases:** none


### MSP Process

[App page](https://appshunter.io/ios/app/msp-process/id6447599630)

Facilitates end-user verification, rapid ticket creation, and scheduling through multiple communication channels like SMS, chat, and email. The mobile technician app ensures seamless and secure communication within a managed environment.

**Highlights:** Multi-channel communication (SMS, chat, email, phone, push), End-user verification, Rapid ticket creation and response, Scheduling capabilities, Secure, integrated managed environment, Mobile technician communication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Splashtop for RMM free?

Splashtop for RMM is free to download, with no in-app purchases.

### Is MSP Process free?

MSP Process is free to download, with no in-app purchases.

### Which has better reviews, Splashtop for RMM or MSP Process?

MSP Process is rated higher. Splashtop for RMM averages 3.1 out of 5 from 15 ratings, while MSP Process averages 5.0 from 2 ratings.

### Do Splashtop for RMM or MSP Process have ads?

Neither Splashtop for RMM nor MSP Process shows ads.

### Which is updated more often, Splashtop for RMM or MSP Process?

Splashtop for RMM ships an update every 8 months, and MSP Process every 2 weeks. Most recently, Splashtop for RMM was updated on October 16, 2026 and MSP Process on October 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*