# CCC Mobile™ vs CHI311

The clearest difference is review sentiment: CCC Mobile™ at 72% against CHI311's 14%. CCC Mobile™ also leads on rating (4.5 vs 2.5) and ratings volume (6.9K vs 235). CHI311's advantage is update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CCC Mobile™ holds the better App Store score, 4.5 against 2.5. That said, the two scores are not equally well evidenced: CCC Mobile™ has 6.9K ratings behind it against 235, so its average is the more settled of the two. Written reviews point the same way: 72% of CCC Mobile™'s written reviews are positive against 14% of CHI311's.

CCC Mobile™ ships an update every 2 months, CHI311 every 3 weeks. The most recent releases landed on October 18, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | CCC Mobile™ | CHI311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (6.9K ratings)](https://appshunter.io/ios/app/ccc-mobile-quick-estimate/id1218370634/reviews)** | [2.5 (235 ratings)](https://appshunter.io/ios/app/chi311/id1441580123/reviews) |
| Number of ratings | **6.9K** | 235 |
| Positive reviews | **72.0% of reviews** | 14.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 74 MB | 29 MB |
| Requires iOS | **13.0** | 17.6 |
| Devices | **iPhone, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [CCC Intelligent Solutions Inc.](https://appshunter.io/developer/410911703) | [City of Chicago](https://appshunter.io/developer/1441580122) |

## What reviewers say

### CCC Mobile™

[App page](https://appshunter.io/ios/app/ccc-mobile-quick-estimate/id1218370634)

Quickly submit vehicle damage photos for your insurance claim. Receive an estimate without visiting a repair facility. Streamline the claims process from home.

**Highlights:** Upload vehicle damage photos, Receive repair estimates, Streamline insurance claims, Submit from home, Guided photo capture

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Expeditious process
- 🚀 Gives control and freedom
- 👍 User-friendly app
- 👍 Simple and easy to use

**What reviewers complain about**

- 🐛 Pictures not clear
- 🐛 Buggy, doesn't let you stray from its outline
- 🐛 Can't upload existing photos
- 🐛 Directions are vague, lack of clear instructions
- 🐛 Video time limit too short

**Reported bugs**

- Buggy, doesn't let you stray from its outline
- Screens time out, lose progress
- VIN entry issues due to app layout

**Requested features**

- Allow uploading existing photos
- Extend video time limit
- Improve photo quality detection
- Add ability to update/add information after initial submission


### CHI311

[App page](https://appshunter.io/ios/app/chi311/id1441580123)

Report non-emergency issues like potholes or graffiti directly to Chicago city services. Track the status of your requests, submit photos, and get real-time updates on city work in your neighborhood. This official app connects residents and businesses to essential city services.

**Highlights:** Submit new service requests, Track request status and resolution times, Attach photos to requests, Map request locations, Create an account for tracking, Search knowledge articles, View neighborhood requests

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Intuitive and simple to use
- 🌐 Convenient access to city services
- 📊 Helpful for tracking request progress

**What reviewers complain about**

- 🐛 Frequent bugs and crashes
- 🗺️ Difficult to use map functionality
- 🔒 Login and account issues
- 🤖 Lack of responsiveness from developers

**Reported bugs**

- Photo/image upload failures
- Submission errors and timeouts
- Inconsistent performance across devices and OS versions

**Requested features**

- More request categories and customization options
- Ability to add notes and descriptions to requests
- Improved notification and status tracking features


## Frequently asked questions

### Is CCC Mobile™ free?

CCC Mobile™ is free to download, with no in-app purchases.

### Is CHI311 free?

CHI311 is free to download, with no in-app purchases.

### Which has better reviews, CCC Mobile™ or CHI311?

CCC Mobile™ is rated higher. CCC Mobile™ averages 4.5 out of 5 from 6.9K ratings, while CHI311 averages 2.5 from 235 ratings.

### Do CCC Mobile™ or CHI311 have ads?

Neither CCC Mobile™ nor CHI311 shows ads.

### Which is updated more often, CCC Mobile™ or CHI311?

CCC Mobile™ ships an update every 2 months, and CHI311 every 3 weeks. Most recently, CCC Mobile™ was updated on October 18, 2026 and CHI311 on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*