# AW Touchpoint vs UAB Medicine

The clearest difference is review sentiment: AW Touchpoint at 67% against UAB Medicine's 0%. AW Touchpoint also leads on rating (4.6 vs 2.8) and ratings volume (8.8K vs 47). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AW Touchpoint holds the better App Store score, 4.6 against 2.8. That said, the two scores are not equally well evidenced: AW Touchpoint has 8.8K ratings behind it against 47, so its average is the more settled of the two. Written reviews point the same way: 67% of AW Touchpoint's written reviews are positive against 0% of UAB Medicine's.

AW Touchpoint ships an update every 2 months, UAB Medicine every 3 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | AW Touchpoint | UAB Medicine |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (8.8K ratings)](https://appshunter.io/ios/app/aw-touchpoint/id1221987053/reviews)** | [2.8 (47 ratings)](https://appshunter.io/ios/app/uab-medicine/id1486908462/reviews) |
| Number of ratings | **8.8K** | 47 |
| Positive reviews | **67.4% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 65 MB | 14 MB |
| Requires iOS | 13.1 | **12.4** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 12+ | 17+ |
| Developer | [American Well](https://appshunter.io/developer/437812372) | [UAB Health System](https://appshunter.io/developer/1293309181) |

## What reviewers say

### AW Touchpoint

[App page](https://appshunter.io/ios/app/aw-touchpoint/id1221987053)

Connect with healthcare providers for secure, convenient telemedicine consultations from any mobile device. Patients can join video calls instantly via an invitation link, bypassing login requirements. Providers can manage consultations, receive notifications, and access patient information within a HIPAA-compliant platform.

**Highlights:** Secure telemedicine consultations, HIPAA-compliant video calls, Instant patient connection via link, Provider case management, Automated notifications, EHR integration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient video calls
- 👍 User-friendly app
- 🚀 Quick and easy to use
- 👍 Great video and audio quality
- 👍 Excellent customer support

**What reviewers complain about**

- 🐛 Connection issues and unstable calls
- 🐛 Microphone and camera problems
- 🐛 Glitchy and buggy performance
- 🐛 Delayed or lost notifications
- 🐛 Compatibility issues with devices

**Reported bugs**

- Microphone and camera access issues
- Frequent disconnections during calls
- Delayed or lost notifications
- Compatibility problems with older devices

**Requested features**

- Improved stability and reliability
- Better integration with other platforms
- Expanded device compatibility
- Enhanced notification system


### UAB Medicine

[App page](https://appshunter.io/ios/app/uab-medicine/id1486908462)

Access your medical records, communicate with providers, request prescription renewals, and view test results. Connect health management apps to your record and manage appointments. Easy online registration is available.

**Highlights:** Communicate with healthcare providers, Request prescription renewals, View lab and test results, Access medical records, View clinical visit summaries, Manage appointments, Connect health apps

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is AW Touchpoint free?

AW Touchpoint is free to download, with no in-app purchases.

### Is UAB Medicine free?

UAB Medicine is free to download, with no in-app purchases.

### Which has better reviews, AW Touchpoint or UAB Medicine?

AW Touchpoint is rated higher. AW Touchpoint averages 4.6 out of 5 from 8.8K ratings, while UAB Medicine averages 2.8 from 47 ratings.

### Do AW Touchpoint or UAB Medicine have ads?

Neither AW Touchpoint nor UAB Medicine shows ads.

### Which is updated more often, AW Touchpoint or UAB Medicine?

AW Touchpoint ships an update every 2 months, and UAB Medicine every 3 months. Most recently, AW Touchpoint was updated on November 11, 2026 and UAB Medicine on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*