# AW Touchpoint vs UTMC Way

The clearest difference is review sentiment: AW Touchpoint at 67% against UTMC Way's 25%. AW Touchpoint also leads on rating (4.6 vs 4.1) and ratings volume (8.8K vs 19). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

AW Touchpoint holds the better App Store score, 4.6 against 4.1. That said, the two scores are not equally well evidenced: AW Touchpoint has 8.8K ratings behind it against 19, so its average is the more settled of the two. Written reviews point the same way: 67% of AW Touchpoint's written reviews are positive against 25% of UTMC Way's.

AW Touchpoint ships an update every 2 months, UTMC Way every 6 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | AW Touchpoint | UTMC Way |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (8.8K ratings)](https://appshunter.io/ios/app/aw-touchpoint/id1221987053/reviews)** | [4.1 (19 ratings)](https://appshunter.io/ios/app/utmc-way/id1498707007/reviews) |
| Number of ratings | **8.8K** | 19 |
| Positive reviews | **67.4% of reviews** | 25.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 6 months |
| Monetization | Free | Free |
| Size | 65 MB | 55 MB |
| Requires iOS | **13.1** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 12+ | 12+ |
| Developer | [American Well](https://appshunter.io/developer/437812372) | [University Health System, Inc.](https://appshunter.io/developer/1441800174) |

## What reviewers say

### AW Touchpoint

[App page](https://appshunter.io/ios/app/aw-touchpoint/id1221987053)

Connect with healthcare providers for secure, convenient telemedicine consultations from any mobile device. Patients can join video calls instantly via an invitation link, bypassing login requirements. Providers can manage consultations, receive notifications, and access patient information within a HIPAA-compliant platform.

**Highlights:** Secure telemedicine consultations, HIPAA-compliant video calls, Instant patient connection via link, Provider case management, Automated notifications, EHR integration

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Efficient video calls
- 👍 User-friendly app
- 🚀 Quick and easy to use
- 👍 Great video and audio quality
- 👍 Excellent customer support

**What reviewers complain about**

- 🐛 Connection issues and unstable calls
- 🐛 Microphone and camera problems
- 🐛 Glitchy and buggy performance
- 🐛 Delayed or lost notifications
- 🐛 Compatibility issues with devices

**Reported bugs**

- Microphone and camera access issues
- Frequent disconnections during calls
- Delayed or lost notifications
- Compatibility problems with older devices

**Requested features**

- Improved stability and reliability
- Better integration with other platforms
- Expanded device compatibility
- Enhanced notification system


### UTMC Way

[App page](https://appshunter.io/ios/app/utmc-way/id1498707007)

Navigate medical center campuses with turn-by-turn directions, locate parking, find doctors, and access your patient portal. Manage health information, schedule appointments, and refill prescriptions.

**Highlights:** Turn-by-turn campus navigation, Parking garage reminder, Find a doctor search, Patient portal access, Prescription refills, Urgent care locator

**In-app purchases:** none


## Frequently asked questions

### Is AW Touchpoint free?

AW Touchpoint is free to download, with no in-app purchases.

### Is UTMC Way free?

UTMC Way is free to download, with no in-app purchases.

### Which has better reviews, AW Touchpoint or UTMC Way?

AW Touchpoint is rated higher. AW Touchpoint averages 4.6 out of 5 from 8.8K ratings, while UTMC Way averages 4.1 from 19 ratings.

### Do AW Touchpoint or UTMC Way have ads?

Neither AW Touchpoint nor UTMC Way shows ads.

### Which is updated more often, AW Touchpoint or UTMC Way?

AW Touchpoint ships an update every 2 months, and UTMC Way every 6 months. Most recently, AW Touchpoint was updated on October 26, 2026 and UTMC Way on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*