# Protection 360® vs Extra Space Storage

Protection 360® and Extra Space Storage both sit at 4.5 stars, but that hides the real split: 57% of Extra Space Storage's written reviews are positive against 25% of Protection 360®'s. Extra Space Storage also leads on chart position (#105 vs unranked) and update cadence (every 3 weeks vs every 6 weeks). Protection 360®'s advantage is iOS requirement (15.1 vs 17.0). On price, rating, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.5 for Protection 360® against 4.5 for Extra Space Storage. Both are backed by a comparable volume of ratings — 57K and 26K respectively. Written reviews are what separate them: 25% of Protection 360®'s written reviews are positive against 57% of Extra Space Storage's.

Protection 360® ships an update every 6 weeks, Extra Space Storage every 3 weeks. Both last shipped on October 24, 2026.

## The numbers

| Metric | Protection 360® | Extra Space Storage |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (57K ratings)](https://appshunter.io/ios/app/protection-360/id1226629284/reviews)** | [4.5 (26K ratings)](https://appshunter.io/ios/app/extra-space-storage/id1488957920/reviews) |
| Number of ratings | **57K** | 26K |
| Positive reviews | 24.6% of reviews | **56.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 3 weeks** |
| Monetization | Free | Free |
| Best chart rank | — | **#105** |
| Size | 91 MB | 50 MB |
| Requires iOS | **15.1** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [T-Mobile](https://appshunter.io/developer/525560781) | [Extra Space Storage](https://appshunter.io/developer/598025372) |

## What reviewers say

### Protection 360®

[App page](https://appshunter.io/ios/app/protection-360/id1226629284)

This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.

**Highlights:** Live tech support via call or chat, File accidental damage or mechanical breakdown claims, View coverage details and deductible information, Browse self-help articles and guides, Access extra benefits

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Quick claim processing
- 👍 Helpful customer service

**What reviewers complain about**

- 🐛 App crashes and errors
- 🔥 Unreliable and non-functional
- 💰 Expensive and poor value
- 🤯 Confusing and difficult to navigate
- 🤔 Inconsistent policies and coverage

**Reported bugs**

- App crashes on launch
- Claim submission process not working
- Incorrect device information displayed

**Requested features**

- Improve app stability and reliability
- Provide better customer support
- Offer more transparent and fair pricing


### Extra Space Storage

[App page](https://appshunter.io/ios/app/extra-space-storage/id1488957920)

**Currently charting:** #105 Top Free · Utilities (US App Store)

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

**Highlights:** Facility information access, Gate code storage, Payment management, Digital gate access (participating facilities), Account information updates, Share unit access (participating facilities)

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy access and convenience
- 👍 Friendly and helpful staff
- 🔒 Secure and clean facility
- 💡 Useful digital access features

**What reviewers complain about**

- 🐛 Glitchy and unreliable app
- 💰 Frequent and steep price increases
- 🔑 Issues with digital access/Bluetooth locks
- ⏱️ Frustrating login/logout experience

**Reported bugs**

- App crashes or fails to load
- Digital access not working as expected
- Inconsistent user experience across updates

**Requested features**

- Ability to manage account details through app
- Improved digital access reliability and consistency
- Notification for upcoming price changes


## Frequently asked questions

### Is Protection 360® free?

Protection 360® is free to download, with no in-app purchases.

### Is Extra Space Storage free?

Extra Space Storage is free to download, with no in-app purchases.

### Which has better reviews, Protection 360® or Extra Space Storage?

Protection 360® is rated higher. Protection 360® averages 4.5 out of 5 from 57K ratings, while Extra Space Storage averages 4.5 from 26K ratings.

### Do Protection 360® or Extra Space Storage have ads?

Neither Protection 360® nor Extra Space Storage shows ads.

### Which is updated more often, Protection 360® or Extra Space Storage?

Protection 360® ships an update every 6 weeks, and Extra Space Storage every 3 weeks. Most recently, Protection 360® was updated on October 24, 2026 and Extra Space Storage on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*