# Protection 360® vs Asurion

The clearest difference is rating: Protection 360® at 4.5 against Asurion's 4.0. Protection 360® also leads on monetization model (free vs free with in-app purchases) and ratings volume (58K vs 401). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Protection 360® holds the better App Store score, 4.5 against 4.0. That said, the two scores are not equally well evidenced: Protection 360® has 58K ratings behind it against 401, so its average is the more settled of the two. Written reviews point the same way: 25% of Protection 360®'s written reviews are positive against 21% of Asurion's.

Protection 360® ships an update every 6 weeks, Asurion every 5 weeks. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.

## The numbers

| Metric | Protection 360® | Asurion |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.5 (58K ratings)](https://appshunter.io/ios/app/protection-360/id1226629284/reviews)** | [4.0 (401 ratings)](https://appshunter.io/ios/app/asurion/id1524530702/reviews) |
| Number of ratings | **58K** | 401 |
| Positive reviews | **24.6% of reviews** | 21.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 5 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Size | 91 MB | 43 MB |
| Requires iOS | **15.1** | 15.5 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [T-Mobile](https://appshunter.io/developer/525560781) | [Asurion Mobile Applications Inc](https://appshunter.io/developer/371405130) |

## What reviewers say

### Protection 360®

[App page](https://appshunter.io/ios/app/protection-360/id1226629284)

This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.

**Highlights:** Live tech support via call or chat, File accidental damage or mechanical breakdown claims, View coverage details and deductible information, Browse self-help articles and guides, Access extra benefits

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Quick claim processing
- 👍 Helpful customer service

**What reviewers complain about**

- 🐛 App crashes and errors
- 🔥 Unreliable and non-functional
- 💰 Expensive and poor value
- 🤯 Confusing and difficult to navigate
- 🤔 Inconsistent policies and coverage

**Reported bugs**

- App crashes on launch
- Claim submission process not working
- Incorrect device information displayed

**Requested features**

- Improve app stability and reliability
- Provide better customer support
- Offer more transparent and fair pricing


### Asurion

[App page](https://appshunter.io/ios/app/asurion/id1524530702)

Manage your technology protection plans and get expert support for your devices. File claims, track repairs, and troubleshoot issues with your mobile and home tech. Access plan benefits and receive helpful setup tips.

**Highlights:** File claims, Track repairs and replacements, Chat with tech experts, Troubleshoot device issues, View protection plan benefits, Get proactive tech tips

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Good customer service
- 🚀 Easy to use app
- 💡 Helpful tech expert support

**What reviewers complain about**

- 🐛 Buggy app with login issues
- 🔍 Difficult claims process
- 💰 Expensive and not worth the cost
- 🚫 Denied claims and poor coverage
- 🤖 Unhelpful and scripted customer service

**Reported bugs**

- App crashes and freezes
- Login loop issues
- Incompatibility with certain devices

**Requested features**

- Dark mode option
- Streamlined claims process
- Better transparency on coverage


## Frequently asked questions

### Is Protection 360® free?

Protection 360® is free to download, with no in-app purchases.

### Is Asurion free?

Asurion is free to download, with no in-app purchases.

### Which has better reviews, Protection 360® or Asurion?

Protection 360® is rated higher. Protection 360® averages 4.5 out of 5 from 58K ratings, while Asurion averages 4.0 from 401 ratings.

### Do Protection 360® or Asurion have ads?

Neither Protection 360® nor Asurion shows ads.

### Which is updated more often, Protection 360® or Asurion?

Protection 360® ships an update every 6 weeks, and Asurion every 5 weeks. Most recently, Protection 360® was updated on November 1, 2026 and Asurion on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*