# Protection 360® vs Assurant TechPro

The clearest difference is rating: Assurant TechPro at 5.0 against Protection 360®'s 4.5. Protection 360®'s advantage is ratings volume (58K vs 1) and update cadence (every 6 weeks vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Assurant TechPro holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Protection 360® has 58K ratings behind it against 1, so its average is the more settled of the two.

Protection 360® ships an update every 6 weeks, Assurant TechPro every 5 months. The most recent releases landed on November 4, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | Protection 360® | Assurant TechPro |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.5 (58K ratings)](https://appshunter.io/ios/app/protection-360/id1226629284/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/assurant-techpro/id6557080769/reviews)** |
| Number of ratings | **58K** | 1 |
| Positive reviews | 24.5% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 6 weeks** | Every 5 months |
| Monetization | Free | Free |
| Size | 91 MB | 92 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [T-Mobile](https://appshunter.io/developer/525560781) | [Assurant, Incorporated](https://appshunter.io/developer/1758353661) |

## What reviewers say

### Protection 360®

[App page](https://appshunter.io/ios/app/protection-360/id1226629284)

This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.

**Highlights:** Live tech support via call or chat, File accidental damage or mechanical breakdown claims, View coverage details and deductible information, Browse self-help articles and guides, Access extra benefits

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Quick claim processing
- 👍 Helpful customer service

**What reviewers complain about**

- 🐛 App crashes and errors
- 🔥 Unreliable and non-functional
- 💰 Expensive and poor value
- 🤯 Confusing and difficult to navigate
- 🤔 Inconsistent policies and coverage

**Reported bugs**

- App crashes on launch
- Claim submission process not working
- Incorrect device information displayed

**Requested features**

- Improve app stability and reliability
- Provide better customer support
- Offer more transparent and fair pricing


### Assurant TechPro

[App page](https://appshunter.io/ios/app/assurant-techpro/id6557080769)

Access live, premium tech support for all your connected devices. Get help with smartphones, printers, game consoles, and more through call or chat. The app also provides device-specific tips and allows screen sharing for easier troubleshooting.

**Highlights:** Live U.S.-based tech support, Support for all electronic devices, Screen and camera sharing for diagnosis, My Devices inventory management, Device-specific tips and quick fixes, Call and chat support options

**In-app purchases:** none


## Frequently asked questions

### Is Protection 360® free?

Protection 360® is free to download, with no in-app purchases.

### Is Assurant TechPro free?

Assurant TechPro is free to download, with no in-app purchases.

### Which has better reviews, Protection 360® or Assurant TechPro?

Assurant TechPro is rated higher. Protection 360® averages 4.5 out of 5 from 58K ratings, while Assurant TechPro averages 5.0 from 1 ratings.

### Do Protection 360® or Assurant TechPro have ads?

Neither Protection 360® nor Assurant TechPro shows ads.

### Which is updated more often, Protection 360® or Assurant TechPro?

Protection 360® ships an update every 6 weeks, and Assurant TechPro every 5 months. Most recently, Protection 360® was updated on November 4, 2026 and Assurant TechPro on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*