# Connect2Go vs MyRichmond

The clearest difference is review sentiment: Connect2Go at 9% against MyRichmond's 0%. Connect2Go also leads on device support (3 vs 1) and iOS requirement (15.6 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.

## The numbers

| Metric | Connect2Go | MyRichmond |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.3 (46 ratings)](https://appshunter.io/ios/app/connect2go/id1227469403/reviews)** | — |
| Number of ratings | **46** | — |
| Positive reviews | **8.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 24 MB | 20 MB |
| Requires iOS | **15.6** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Envisacor Technologies Inc.](https://appshunter.io/developer/1227469402) | [City of Richmond](https://appshunter.io/developer/914646266) |

## What reviewers say

### Connect2Go

[App page](https://appshunter.io/ios/app/connect2go/id1227469403)

Control your home security system remotely and receive real-time notifications. This app provides interactive services for various alarm systems, offering peace of mind and enhanced security.

**Highlights:** Remote control of security system, Real-time notifications, Interactive services, Supports UNO, SOLO, DSC, Honeywell systems, Enhanced security

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Works and performs well (Louie Palms, 2024-10-06)
- 👍 Great peace of mind (Louie Palms, 2023-01-19)
- 👍 Excellent App. Rock Solid (bubbles69194672, 2022-09-28)
- 👍 Fonctionnement et utilisation (Bobbeure, 2023-07-11)
- 👍 Good app (FRIP34, 2019-07-23)

**What reviewers complain about**

- 🐛 App no longer provides notifications
- 🐛 Blank screen issue
- 🐛 App does not keep you logged in
- 🐛 Several minutes delay to arm/disarm
- 🐛 App shown off-line for months

**Reported bugs**

- App no longer provides notifications of arms, disarms or alarms
- Blank screen when opening app
- App does not keep users logged in
- Delay time to arm/disarm alarm
- App shown off-line for several months

**Requested features**

- Update software for new IOS versions
- Fix home button placement on status screen
- Improve refresh rate and automatic refresh
- Add forgotten password/reset password option
- Improve UI/UX and graphics


### MyRichmond

[App page](https://appshunter.io/ios/app/myrichmond/id6448082785)

Access city services, manage accounts, and stay informed about local events and issues. This app provides a convenient way to handle property taxes, utilities, licenses, and community activities. Report incidents, submit feedback, and receive important reminders directly on your device.

**Highlights:** Manage property taxes and utility accounts, Register for community classes and activities, Submit feedback and report incidents, Apply for and renew business licenses, Biometric login and digital recreation card, Push notifications for reminders

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Connect2Go free?

Connect2Go is free to download, with no in-app purchases.

### Is MyRichmond free?

MyRichmond is free to download, with no in-app purchases.

### Do Connect2Go or MyRichmond have ads?

Neither Connect2Go nor MyRichmond shows ads.

### Which is updated more often, Connect2Go or MyRichmond?

Connect2Go ships an update every 2 months, and MyRichmond every 2 months. Most recently, Connect2Go was updated on October 24, 2026 and MyRichmond on October 27, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*