# Customer Connections vs Kenect

The clearest difference is review sentiment: Customer Connections at 100% against Kenect's 38%. Customer Connections also leads on rating (5.0 vs 3.9) and iOS requirement (11.0 vs 16.4). Kenect's advantage is ratings volume (69 vs 5) and update cadence (every 2 weeks vs every 6 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Customer Connections holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: Kenect has 69 ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 100% of Customer Connections's written reviews are positive against 38% of Kenect's.

Customer Connections ships an update every 6 weeks, Kenect every 2 weeks. The most recent releases landed on October 11, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | Customer Connections | Kenect |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (5 ratings)](https://appshunter.io/ios/app/customer-connections/id1227907450/reviews)** | [3.9 (69 ratings)](https://appshunter.io/ios/app/kenect-messaging-platform/id1411647831/reviews) |
| Number of ratings | 5 | **69** |
| Positive reviews | **100.0% of reviews** | 37.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 6 weeks | **Every 2 weeks** |
| Monetization | Free | Free |
| Size | 28 MB | 83 MB |
| Requires iOS | **11.0** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Dealership Elearning, Inc](https://appshunter.io/developer/1227907449) | [Kenect, LLC](https://appshunter.io/developer/1411647830) |

## What reviewers say

### Customer Connections

[App page](https://appshunter.io/ios/app/customer-connections/id1227907450)

Enable texting on your main business phone number to increase customer engagement and conversion. This app also features photo sharing for customer loyalty and social proof, and a system to consistently grow online reviews for better local SEO.

**Highlights:** Enable texting on main business number, Increase prospect-to-customer conversion, Photo with Purchase feature, Automatic Facebook posting, Encourage customer photo sharing, Grow online reviews, Improve Local SEO

**Features:** macOS Compatibility

**In-app purchases:** none


### Kenect

[App page](https://appshunter.io/ios/app/kenect-messaging-platform/id1411647831)

Connect with customers through text messaging to boost leads, gather online reviews, and process payments. Initiate video calls directly from text conversations.

**Highlights:** Customer texting, Lead generation, Online review generation, Payment capture, Video chat via text

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Customer Connections free?

Customer Connections is free to download, with no in-app purchases.

### Is Kenect free?

Kenect is free to download, with no in-app purchases.

### Which has better reviews, Customer Connections or Kenect?

Customer Connections is rated higher. Customer Connections averages 5.0 out of 5 from 5 ratings, while Kenect averages 3.9 from 69 ratings.

### Do Customer Connections or Kenect have ads?

Neither Customer Connections nor Kenect shows ads.

### Which is updated more often, Customer Connections or Kenect?

Customer Connections ships an update every 6 weeks, and Kenect every 2 weeks. Most recently, Customer Connections was updated on October 11, 2026 and Kenect on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*