# HelpDeskEddy vs 1С

The clearest difference is rating: 1С at 2.7 against HelpDeskEddy's 1.5. 1С also leads on ratings volume (43 vs 2) and review sentiment (9% vs 0%). HelpDeskEddy's advantage is update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

1С holds the better App Store score, 2.7 against 1.5. That said, the two scores are not equally well evidenced: 1С has 43 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 0% of HelpDeskEddy's written reviews are positive against 9% of 1С's.

HelpDeskEddy ships an update monthly, 1С every 3 months. The most recent releases landed on August 10, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | HelpDeskEddy | 1С |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.5 (2 ratings)](https://appshunter.io/ios/app/helpdeskeddy/id1229126866/reviews) | **[2.7 (43 ratings)](https://appshunter.io/ios/app/1/id1484765318/reviews)** |
| Number of ratings | 2 | **43** |
| Positive reviews | 0.0% of reviews | **9.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 3 months |
| Monetization | Free | Free |
| Size | 2 MB | 24 MB |
| Requires iOS | 16.0 | **15.0** |
| Devices | iPhone | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [EddySoftGlobal OU](https://appshunter.io/developer/1229126865) | [1C-SOFT LIMITED LIABILITY COMPANY](https://appshunter.io/developer/1188302931) |

## What reviewers say

### HelpDeskEddy

[App page](https://appshunter.io/ios/app/helpdeskeddy/id1229126866)

This mobile application provides remote customer support capabilities, allowing users to stay updated on client requests and respond accordingly. It offers essential features for managing support tickets on the go, ensuring continuous service and client satisfaction.

**Highlights:** Ticket list with filtering, Detailed ticket view, Ticket property modification, Ticket search, Respond to tickets, Ticket comments, Push notifications for ticket events, Create new tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### 1С

[App page](https://appshunter.io/ios/app/1/id1484765318)

Access company HR services from your mobile device. Request time off, view pay stubs, and manage personal information. Features available depend on your employer's configuration.

**Highlights:** Request and track vacation, Approve absences, View colleague availability, Access pay stubs, Submit tax deduction requests, Request employment certificates, Manage personal data

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is HelpDeskEddy free?

HelpDeskEddy is free to download, with no in-app purchases.

### Is 1С free?

1С is free to download, with no in-app purchases.

### Which has better reviews, HelpDeskEddy or 1С?

1С is rated higher. HelpDeskEddy averages 1.5 out of 5 from 2 ratings, while 1С averages 2.7 from 43 ratings.

### Do HelpDeskEddy or 1С have ads?

Neither HelpDeskEddy nor 1С shows ads.

### Which is updated more often, HelpDeskEddy or 1С?

HelpDeskEddy ships an update monthly, and 1С every 3 months. Most recently, HelpDeskEddy was updated on August 10, 2026 and 1С on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*