# HelpDeskEddy vs Госуслуги Авто

The clearest difference is rating: Госуслуги Авто at 4.5 against HelpDeskEddy's 1.5. Госуслуги Авто also leads on review sentiment (27% vs 0%) and ratings volume (3.6K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Госуслуги Авто holds the better App Store score, 4.5 against 1.5. That said, the two scores are not equally well evidenced: Госуслуги Авто has 3.6K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 0% of HelpDeskEddy's written reviews are positive against 27% of Госуслуги Авто's.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 7, 2026 and October 19, 2026 respectively.

## The numbers

| Metric | HelpDeskEddy | Госуслуги Авто |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.5 (2 ratings)](https://appshunter.io/ios/app/helpdeskeddy/id1229126866/reviews) | **[4.5 (3.6K ratings)](https://appshunter.io/ios/app/id1567511367/reviews)** |
| Number of ratings | 2 | **3.6K** |
| Positive reviews | 0.0% of reviews | **27.2% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Size | 2 MB | 186 MB |
| Requires iOS | 16.0 | **14.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 12+ |
| Developer | [EddySoftGlobal OU](https://appshunter.io/developer/1229126865) | [Минкомсвязь РФ](https://appshunter.io/developer/1367959793) |

## What reviewers say

### HelpDeskEddy

[App page](https://appshunter.io/ios/app/helpdeskeddy/id1229126866)

This mobile application provides remote customer support capabilities, allowing users to stay updated on client requests and respond accordingly. It offers essential features for managing support tickets on the go, ensuring continuous service and client satisfaction.

**Highlights:** Ticket list with filtering, Detailed ticket view, Ticket property modification, Ticket search, Respond to tickets, Ticket comments, Push notifications for ticket events, Create new tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Госуслуги Авто

[App page](https://appshunter.io/ios/app/id1567511367)

Manage your vehicle documents and services digitally. Present electronic driver's licenses and vehicle registrations, report accidents online, and pay fines. It also facilitates vehicle purchase agreements and insurance claims.

**Highlights:** Electronic driver's license and vehicle registration, Online accident reporting (Europrotocol), Digital vehicle purchase agreement, Online insurance claim submission, Fine notifications and payment, Anonymous messages to other vehicle owners

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Intuitive and user-friendly design
- 🚀 Convenient access to vehicle documents
- 💡 Helpful for managing multiple vehicles

**What reviewers complain about**

- 🐛 Unreliable connection to GISDD services
- 🔍 Incomplete vehicle information
- 💳 Issues with payment and fine processing

**Reported bugs**

- Inconsistent display of vehicle ownership details
- Inability to update or add new vehicle information
- Delayed or missing notifications about fines

**Requested features**

- Add support for OSAGO insurance policy
- Provide detailed violation photos and location
- Allow self-uploading of vehicle documents


## Frequently asked questions

### Is HelpDeskEddy free?

HelpDeskEddy is free to download, with no in-app purchases.

### Is Госуслуги Авто free?

Госуслуги Авто is free to download, with no in-app purchases.

### Which has better reviews, HelpDeskEddy or Госуслуги Авто?

Госуслуги Авто is rated higher. HelpDeskEddy averages 1.5 out of 5 from 2 ratings, while Госуслуги Авто averages 4.5 from 3.6K ratings.

### Do HelpDeskEddy or Госуслуги Авто have ads?

Neither HelpDeskEddy nor Госуслуги Авто shows ads.

### Which is updated more often, HelpDeskEddy or Госуслуги Авто?

HelpDeskEddy ships an update monthly, and Госуслуги Авто monthly. Most recently, HelpDeskEddy was updated on October 7, 2026 and Госуслуги Авто on October 19, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*