# HelpDeskEddy vs Q

The clearest difference is update cadence: HelpDeskEddy at monthly against Q's every 3 months. Q's advantage is iOS requirement (13.0 vs 16.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelpDeskEddy ships an update monthly, Q every 3 months. The most recent releases landed on October 7, 2026 and October 1, 2026 respectively.

## The numbers

| Metric | HelpDeskEddy | Q |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.5 (2 ratings)](https://appshunter.io/ios/app/helpdeskeddy/id1229126866/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 3 months |
| Monetization | Free | — |
| Size | 2 MB | 38 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [EddySoftGlobal OU](https://appshunter.io/developer/1229126865) | [LLC D2C TECH](https://appshunter.io/developer/1802840203) |

## What reviewers say

### HelpDeskEddy

[App page](https://appshunter.io/ios/app/helpdeskeddy/id1229126866)

This mobile application provides remote customer support capabilities, allowing users to stay updated on client requests and respond accordingly. It offers essential features for managing support tickets on the go, ensuring continuous service and client satisfaction.

**Highlights:** Ticket list with filtering, Detailed ticket view, Ticket property modification, Ticket search, Respond to tickets, Ticket comments, Push notifications for ticket events, Create new tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### Q

[App page](https://appshunter.io/ios/app/q/id6743812447)

**In-app purchases:** none


## Frequently asked questions

### Is HelpDeskEddy free?

HelpDeskEddy is free to download, with no in-app purchases.

### Is Q free?

Q is free to download, with no in-app purchases.

### Do HelpDeskEddy or Q have ads?

Neither HelpDeskEddy nor Q shows ads.

### Which is updated more often, HelpDeskEddy or Q?

HelpDeskEddy ships an update monthly, and Q every 3 months. Most recently, HelpDeskEddy was updated on October 7, 2026 and Q on October 1, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*