# HelpDeskEddy vs МДО Сотрудник

The clearest difference is iOS requirement: МДО Сотрудник at 13.0 against HelpDeskEddy's 16.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

HelpDeskEddy ships an update monthly, МДО Сотрудник every 4 weeks. The most recent releases landed on October 7, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | HelpDeskEddy | МДО Сотрудник |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.5 (2 ratings)](https://appshunter.io/ios/app/helpdeskeddy/id1229126866/reviews)** | — |
| Number of ratings | **2** | — |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 4 weeks** |
| Monetization | Free | — |
| Size | 2 MB | 71 MB |
| Requires iOS | 16.0 | **13.0** |
| Devices | iPhone | **iPhone, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [EddySoftGlobal OU](https://appshunter.io/developer/1229126865) | [Andrey Ivanov](https://appshunter.io/developer/1171833410) |

## What reviewers say

### HelpDeskEddy

[App page](https://appshunter.io/ios/app/helpdeskeddy/id1229126866)

This mobile application provides remote customer support capabilities, allowing users to stay updated on client requests and respond accordingly. It offers essential features for managing support tickets on the go, ensuring continuous service and client satisfaction.

**Highlights:** Ticket list with filtering, Detailed ticket view, Ticket property modification, Ticket search, Respond to tickets, Ticket comments, Push notifications for ticket events, Create new tickets

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### МДО Сотрудник

[App page](https://appshunter.io/ios/app/id6779166085)

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is HelpDeskEddy free?

HelpDeskEddy is free to download, with no in-app purchases.

### Is МДО Сотрудник free?

МДО Сотрудник is free to download, with no in-app purchases.

### Do HelpDeskEddy or МДО Сотрудник have ads?

Neither HelpDeskEddy nor МДО Сотрудник shows ads.

### Which is updated more often, HelpDeskEddy or МДО Сотрудник?

HelpDeskEddy ships an update monthly, and МДО Сотрудник every 4 weeks. Most recently, HelpDeskEddy was updated on October 7, 2026 and МДО Сотрудник on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*