# alive5 vs Agent Assistant

The clearest difference is rating: Agent Assistant at 5.0 against alive5's 3.2. alive5's advantage is ratings volume (10 vs 3) and iOS requirement (12.4 vs 16.4). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Agent Assistant holds the better App Store score, 5.0 against 3.2. Both are backed by a comparable volume of ratings — 10 and 3 respectively.

alive5 ships an update every 2 months, Agent Assistant monthly. The most recent releases landed on June 1, 2026 and June 22, 2026 respectively.

## The numbers

| Metric | alive5 | Agent Assistant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.2 (10 ratings)](https://appshunter.io/ios/app/alive5/id1230065911/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/agent-assistant/id6464451486/reviews)** |
| Number of ratings | **10** | 3 |
| Positive reviews | 0.0% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Monthly** |
| Monetization | Free | Free |
| Size | 46 MB | 48 MB |
| Requires iOS | **12.4** | 16.4 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Alive5, Inc](https://appshunter.io/developer/1230065910) | [Physicians Mutual Insurance Company](https://appshunter.io/developer/1336217726) |

## What reviewers say

### alive5

[App page](https://appshunter.io/ios/app/alive5/id1230065911)

This app streamlines customer communication for agents on the go. It allows for accepting live chat requests and responding to customers via SMS/text messaging, with improvements to real-time conversation loading and message sending functionality.

**Highlights:** Accept live chat requests, Respond via SMS/Text Messaging, Real-time conversation loading, Improved message sending, Simplified interface

**Features:** macOS Compatibility

**In-app purchases:** none


### Agent Assistant

[App page](https://appshunter.io/ios/app/agent-assistant/id6464451486)

Access customer and policy details securely on the go. Follow up on pending applications with ease. Designed for insurance agents to manage their business efficiently.

**Highlights:** Secure customer information access, Policy details retrieval, Pending application follow-up, On-the-go management, Agent productivity tool

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is alive5 free?

alive5 is free to download, with no in-app purchases.

### Is Agent Assistant free?

Agent Assistant is free to download, with no in-app purchases.

### Which has better reviews, alive5 or Agent Assistant?

Agent Assistant is rated higher. alive5 averages 3.2 out of 5 from 10 ratings, while Agent Assistant averages 5.0 from 3 ratings.

### Do alive5 or Agent Assistant have ads?

Neither alive5 nor Agent Assistant shows ads.

### Which is updated more often, alive5 or Agent Assistant?

alive5 ships an update every 2 months, and Agent Assistant monthly. Most recently, alive5 was updated on June 1, 2026 and Agent Assistant on June 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*